Apprentice Coordinator (Contract) in Wolverhampton

Job Description

Location: St George House, Wolverhampton. Ability to work from home post probation.

Hours: 39 hours

Salary: £23,809.50 - £26,000

Purpose of the role: The Learning & Development Co-ordinator will support the effective delivery of training and development across the adult division. The postholder will co-ordinate training programmes, maintain accurate records, monitor compliance, and provide administrative and quality assurance support to ensure staff receive the learning they need to deliver safe, high-quality social care for the individuals that CareTech support.

Roles and responsibilities:

• Schedule, organise, and communicate training sessions (face-to-face and virtual) across regions using systems provided.
• Liaise with L&D Partners, managers, and staff to ensure maximum attendance and minimise disruption to service delivery.
• Maintain the L&D calendar/schedule and ensure available to managers in an agreed appropriate time frame.
• Generate compliance reports for managers, senior leaders, and regulatory bodies.
• Support audits and inspections by providing accurate and timely evidence of training records.
• Maintain the Learning Management System (LMS) and ensure accurate input of data.
• Track attendance and completion of all training programmes.
• Act as first point of contact for training-related queries from staff and managers.
• Provide administrative support for internal and external trainers (room bookings, resources, joining instructions, evaluations).
• Support L&D projects and initiatives, such as apprenticeships, career pathways, or digital learning rollouts.
• Contribute to the design and improvement of L&D processes and documentation.
• Carry out, as required, any other reasonable duties required by the learning and development group.

Person specification:

1. Essential:

• Experience in a co-ordination or administrative role, ideally within learning & development, HR, or social care.
• Strong organisational skills and time management with the ability to manage multiple priorities.
• Excellent communication skills, both written and verbal.
• High level of accuracy and attention to detail.
• Proficient IT skills, including MS Office and ideally with learning management systems.
• Understanding of the importance of training in ensuring safe and effective care.

2. Desirable:

• Experience in a social care or regulated environment.
• Knowledge of CQC/regulatory training requirements.
• Experience producing compliance reports for senior management.
• Interest in developing a career within Learning & Development.

3. Values and behaviours:

• Committed to promoting dignity, respect, and independence for those we support.
• Demonstrates integrity, accountability, and a proactive approach.
• Works collaboratively with colleagues, trainers, and managers.
• Champions equality, diversity, and inclusion in all aspects of learning provision.