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For Companies At a Glance
- Tasks: Manage customer invoices, chase payments, and resolve complex billing queries.
- Company: Join a dynamic finance team at Caretech Group in Uxbridge.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on financial operations while building strong relationships.
- Qualifications: Experience in credit control and strong Excel skills required.
- Other info: Fast-paced environment with a focus on teamwork and customer service.
The predicted salary is between 36000 - 60000 £ per year.
Location: Uxbridge - Hybrid 2 days from home, 3 days in office.
Reporting to: Credit Control Supervisor / Credit Control Manager.
The Role
We are looking for an experienced and proactive Credit Controller to join our finance team. You will be responsible for managing the collection of invoices within agreed payment terms, producing accurate reconciliations, and resolving invoice queries, some of which will be complex in nature. This role plays a key part in ensuring efficient and accurate financial operations while maintaining a high level of customer service and adhering to company policies and procedures.
Key Responsibilities
- Managing a portfolio of customers with annual revenues of up to £25m across specific companies within the Caretech Group.
- Proactively chasing outstanding invoices via phone, email and customer portals to reduce debtor balances and debtor days.
- Ensuring monthly cash collection and overdue debt KPIs are achieved.
- Providing Senior Management with regular updates on queries, invoices and payments.
- Producing and maintaining accurate aged debt reports, including clear commentary on overdue balances and outstanding issues.
- Resolving complex rate and split-funded billing queries by referring to agreements and working closely with internal teams including Billing, Regional Finance and Operations.
- Reconciling and allocating unallocated cash and credit note balances in a timely manner.
- Building and maintaining strong relationships with internal and external stakeholders.
- Developing a good understanding of customer operations to support timely payments and adherence to terms.
- Assisting with internal and external audit requirements as required.
- Ensuring GDPR is fully understood and applied when handling customer data.
Personal Attributes
- Aligned with our core values: care, honesty, openness, drive and commitment.
- Able to work to deadlines, prioritise effectively and remain professional under pressure.
- Highly organised and methodical.
- Adaptable and comfortable working in a fast‑paced, dynamic environment.
- Excellent communication skills with the ability to liaise confidently with stakeholders at all levels.
- A strong team player with a collaborative mindset and willingness to support colleagues.
Experience & Skills – Essential
- Proven experience in credit control and sales ledger processes, including allocations, postings, journals, debits and credits.
- Intermediate Excel skills (including Pivot Tables, formulas, VLOOKUP and conditional formatting).
- Demonstrable experience producing accurate and timely reconciliations.
- Experience managing large and complex ledgers.
- Strong communication skills with a track record of building effective customer relationships.
Experience & Skills – Desirable
- CICM or AAT qualification (or working towards).
- Experience within NHS or public sector credit control.
- Strong problem‑solving and analytical skills.
- Excellent time management and interpersonal skills.
Please note: this job description may be subject to change as the role continues to evolve.
Credit Controller in Uxbridge employer: CareTech
Contact Detail:
CareTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes and common challenges. We recommend practising answers to typical questions and having examples ready that showcase your skills in managing complex invoices.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It shows you’re keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Credit Controller in Uxbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any relevant achievements to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about credit control and how your values align with ours. Be sure to mention specific examples of how you've successfully managed complex invoicing issues in the past.
Show Off Your Excel Skills: Since we’re looking for someone with intermediate Excel skills, don’t forget to mention your experience with Pivot Tables, VLOOKUPs, and any other relevant functions. If you’ve used these in previous roles, give us the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at CareTech
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control processes, especially around managing ledgers and reconciliations. Be ready to discuss specific examples from your past experience where you successfully managed complex invoices or resolved queries.
✨Showcase Your Communication Skills
This role requires excellent communication, so prepare to demonstrate how you've built strong relationships with customers and internal teams. Think of instances where your communication made a difference in resolving issues or improving cash collection.
✨Excel is Your Best Friend
Since intermediate Excel skills are essential, make sure you're comfortable discussing your experience with Pivot Tables, VLOOKUPs, and conditional formatting. You might even want to bring along a sample report you've created to showcase your skills.
✨Emphasise Your Adaptability
The finance world can be fast-paced and dynamic, so be prepared to share examples of how you've adapted to changing situations or priorities. Highlight your organisational skills and how you manage deadlines while maintaining professionalism under pressure.
