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- Tasks: Support individuals with learning disabilities in daily activities and personal care.
- Company: CareTech provides specialist social care services across the UK, supporting over 5000 adults.
- Benefits: Earn £12.71 per hour, enjoy flexible shifts, and access free training and development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and friendly environment.
- Qualifications: No experience needed; just a passion for helping others and a willingness to learn.
- Other info: Join a team that values positivity and innovation, with opportunities for career progression.
The predicted salary is between 25000 - 35000 £ per year.
Overview
Location: Kings Lynn, Norfolk
Contract: Full Time
Role Type: Permanent
Working hours per week: 35
Salary: £12.71
Closing Date: Tuesday 24 February 2026
Rated Good by CQC, The Mallards is located in King Lynn and is a residential home for up to 11 service users who have a range of learning disabilities including Autism. The service users enjoy going out to the local cinema, trips to the beach and local shops as well as swimming and going to the gym. Those that remain in service enjoy arts and crafts, garden games and cycling. There is a car park onsite and also on the local bus route.
The Caretech Group is a Sponsored Employer but our sponsorship programme is currently full. Please only apply if you have an existing right-to-work in the UK that doesn’t require sponsorship and you are not currently under an existing sponsorship.
SUPPORT WORKER – The Mallards, Kings Lynn, Norfolk
Benefits
- £12.71ph
- 35 hours per week
- Various contracted hour shifts available (to suit your lifestyle)
- 28 days holiday including bank holidays
- Flexible Additional Holiday Purchase Scheme
- Full induction programme to Care Certificate Standards
- Dedicated learning & development programmes.
- We offer Apprenticeships to those with less experience looking to join the Care Sector
- We provide FREE training to achieve qualification in Social Care.
- Access to a wide range of free online courses for all staff on a variety of topics
- DBS check paid by Caretech prior to starting with us.
- Refer a Friend Reward Scheme – earn up to £250 per referral!
- Stakeholder Pension
- Share Save Scheme
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee recognition schemes
- Carer progression within the company.
- CareTech Foundation – Opportunity to apply for family and friend’s grants.
The Role
We are providing individuals with practical and emotional care, enabling them to lead as ordinary life as they can achieve. To help them achieve this you will need to be flexible, as you are required to work shifts including bank holidays, weekends and potential sleep ins.
If your best traits are positivity, friendliness and innovation then this job is for you!
Main Duties And Responsibilities
- To participate in the day to day implementation of the individual’s support plans and activities within a challenging environment
- To maintain effective communication and liaise with the service users, families and other staff members whilst respecting appropriate confidentiality
- To prepare meals, do cleaning and laundry duties
- To maintain accurate notes and records when required
- To work as part of a team to provide high quality care
- Personal care is required.
- Personal Characteristics:
- Diploma in Health and Social Care or be willing to work towards one.
- Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues.
- The ability to keep calm under pressure.
- The confidence to work alone or as part of a team.
- Excellent communication skills
- The passion to work with vulnerable adults
- The desire and commitment to achieve high standards of safeguarding.
The Organisation
CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. We are committed to the highest standards of care and governance, providing innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.
Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.
Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage.
STRICTLY NO AGENCIES
Job Description
Job Description: Support_Worker_Job_Description_October_2025.pdf
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Support Worker employer: CareTech
Contact Detail:
CareTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Familiarise yourself with the specific needs of the service users at The Mallards. Understanding autism and learning disabilities will help you connect better during interviews and demonstrate your commitment to providing tailored support.
✨Tip Number 2
Highlight any relevant experience you have in care settings, especially with challenging behaviours or mental health issues. Sharing real-life examples can showcase your ability to handle the demands of the role effectively.
✨Tip Number 3
Prepare to discuss your approach to teamwork and communication. Since you'll be working closely with other staff and families, showing that you can collaborate and maintain confidentiality is crucial.
✨Tip Number 4
Be ready to express your passion for working with vulnerable adults. Employers like CareTech value candidates who are genuinely committed to making a positive impact in the lives of those they support.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Support Worker position. Understand the responsibilities and required skills, such as experience with learning disabilities and excellent communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job requirements. Emphasise any previous work in care settings, particularly with vulnerable adults or those with challenging behaviours.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in social care. Mention specific experiences that demonstrate your ability to provide practical and emotional support, and how you embody the traits of positivity and friendliness.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at CareTech
✨Show Your Passion for Care
Make sure to express your genuine interest in working with vulnerable adults. Share any personal experiences or motivations that led you to pursue a career in care, as this will resonate well with the interviewers.
✨Demonstrate Flexibility
Since the role requires working shifts, including weekends and bank holidays, be prepared to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience where you had to be flexible in your work.
✨Highlight Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've successfully communicated with service users, families, or team members in past roles. This will show that you can maintain effective relationships while respecting confidentiality.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle challenging situations, such as supporting individuals with learning disabilities or mental health issues. Think of specific scenarios from your past experiences and how you managed them, showcasing your calmness under pressure.
