Senior Support Worker

Senior Support Worker

Birmingham Full-Time 27600 - 38800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support young people with daily routines and activities, creating a safe and nurturing environment.
  • Company: CareTech is dedicated to shaping futures for young people in a supportive residential setting.
  • Benefits: Enjoy exclusive discounts, health benefits, expert training, and clear career growth opportunities.
  • Why this job: Make a real difference in young lives while working in a caring and supportive team.
  • Qualifications: Must have NVQ Level 3 in Residential Childcare and two years of relevant experience.
  • Other info: This role requires a full UK driving licence and a commitment to safeguarding children.

The predicted salary is between 27600 - 38800 £ per year.

Job Description

Senior Support Worker

Location: Birmingham

Pay: Pay Up to £34,779 (depending on experience and qualifications)

At Cambian Group, you’re not just working – you’re shaping futures, furthermore as a Senior Support Worker, based within West Midlands every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported.

A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment – these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters.

What You’ll Do 

As a Senior Support Worker you will support young people with their daily routines; Getting them ready for school, prepping for meal times and planning activities.

Create a warm, homely environment by helping with light housekeeping.

Lead shift and deputise home manager

Build strong, meaningful relationships and provide emotional support.

Plan and join fun activities like trips to the park, popcorn & movie nights or creative projects.

Keep essential records to ensure the best possible care.

Where You’ll Do It

Home work really well with engaging children in creative activities in which their interests lay, it’s a home which welcomes active and playful activity supporting children to express themselves.

The team are able to support identify areas of interest and facilitate the child part taking in their hobbies while also getting involved.

We have 3 young females who bring so much joy and energy to the home, all with their own individual personalities. They are 3 children who have their own ways of expressing their feelings but come together to support one another and be a positive impact. The different sense of humours of the girls create a lot of joy and laughs in the home, each knowing how to make the staff team laugh with their wittiness. The children we support make me feel proud as they are all consistently achieving whether in school or in a local pantomime show, moments which allow them to feel that all their hard work has been worth it.

The team work together as a team to ensure the children can have structure and consistency in their day, with morning routines around school and evening activities and settling times. The team often lean on one another to get tasks done to ensure the children can remain in their routines and support each other throughout the days. The staff team often get involved with the activities that the children take part in to ensure the child feels supported and appreciated. 

Who You Are

Warm, patient, a great listener and encourager – focused on achieving outcomes for others.

Driver with full UK driving licence, hold a minimum of NVQ Level 3 in Residential Childcare and two years working experience in a residential setting.

Why Join Us?

Exclusive discounts at major retailers (ASDA, Tesco, M&S, etc.)

Health benefits, including dental and optical cashback after two years

24/7 support: Helpline and hardship grants via the CareTech Foundation

A Welcoming Home: Work in a comfortable and well-designed space

Expert Training: Two weeks of fully funded induction

Career Growth: Fully Funded Diplomas (Levels 3-5) and clear pathways for promotion

Supportive Team: Work with people who care as much as you do

Your Next Step

This isn’t just a job – it’s a chance to change lives, one extraordinary day at a time.

Join us and be part of something meaningful. Apply today!

Safeguarding Statement

Cambian are committed to promoting the safeguarding and welfare of all children within our care. All applicants must be willing to undergo and enhanced DBS check and must be able to provide at least two references covering the past two years. Applicants must also provide reference information for all positions related to working with children and the vulnerable and details of employment going back to full time education.

Senior Support Worker – Birmingham – [SYS – 23204]

Senior Support Worker employer: CareTech

At CareTech, we pride ourselves on being an exceptional employer, offering a supportive and nurturing environment for our Senior Support Workers in Birmingham. With competitive salaries, comprehensive training, and clear pathways for career advancement, we empower our staff to make a meaningful impact in the lives of young people. Our inclusive work culture fosters collaboration and respect, ensuring that every team member feels valued and equipped to thrive in their role.
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Contact Detail:

CareTech Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Support Worker

✨Tip Number 1

Familiarise yourself with the specific needs of young people in care. Understanding their backgrounds and challenges will help you connect better during interviews and demonstrate your commitment to making a difference.

✨Tip Number 2

Highlight your experience in leading teams or shifts. As a Senior Support Worker, you'll be expected to take charge, so showcasing any leadership roles you've had will set you apart from other candidates.

✨Tip Number 3

Prepare to discuss specific examples of how you've built trust and rapport with young people in previous roles. Real-life stories can illustrate your skills and passion for this line of work effectively.

✨Tip Number 4

Research CareTech's values and mission. Being able to articulate how your personal values align with theirs will show that you're not just looking for any job, but that you're genuinely interested in contributing to their team.

We think you need these skills to ace Senior Support Worker

Empathy and Compassion
Strong Communication Skills
Leadership and Team Management
Conflict Resolution
Emotional Support Techniques
Organisational Skills
Experience in Residential Childcare
Ability to Build Trusting Relationships
Activity Planning and Coordination
Record Keeping and Documentation
Understanding of Safeguarding Policies
Patience and Resilience
Flexibility and Adaptability
Full UK Driving Licence

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Senior Support Worker. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in residential childcare or similar settings. Mention specific examples where you have supported young people, built relationships, or led activities that demonstrate your suitability for the role.

Showcase Your Skills: Make sure to showcase key skills such as patience, empathy, and communication. Provide examples of how you've used these skills in past roles to support young people effectively.

Personalise Your Application: Address your application to the hiring manager if possible, and include a personal touch that reflects your passion for working with young people. Share why you want to join CareTech and how you can contribute to their mission.

How to prepare for a job interview at CareTech

✨Show Your Passion for Care

Make sure to express your genuine passion for working with young people. Share personal stories or experiences that highlight your commitment to making a difference in their lives.

✨Demonstrate Your Leadership Skills

As a Senior Support Worker, you'll be leading shifts and supporting your team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team or situation in the past.

✨Highlight Your Communication Skills

Effective communication is key in this role. Be ready to discuss how you build relationships with young people, families, and professionals. Use specific examples to illustrate your ability to communicate clearly and empathetically.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about past experiences where you had to navigate difficult circumstances and how you approached them.

Senior Support Worker
CareTech
Location: Birmingham

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