At a Glance
- Tasks: Be the friendly face of our service and support the management team with admin tasks.
- Company: Join CareTech, a leading provider of person-centred care in the UK.
- Benefits: Enjoy competitive pay, up to 28 days holiday, and ongoing training opportunities.
- Other info: Great career progression and a chance to work in a positive, empowering culture.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
The predicted salary is between 27000 - 28000 € per year.
Reception/Administrator
Location: Woolwell, Plymouth
Rate: 13.02 per hour
Permanent | Full-time | 37.5 hours per week
Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role.
Extraordinary Days, Every Day
At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.
About the service - Roborough
Roborough House provides expert care and treatment for adults with complex support needs, resulting from mental health disorders, dementias, strokes and progressive neurological conditions and associated comorbidities such as epilepsy, dysphagia, diabetes and behaviours that may challenge a mainstream nursing home.
The Role:
- Provide a warm and welcoming reception for visitors.
- Offer administrative support to the management team.
- Maintain accurate records and documentation.
Who We're Looking For
If you are a proactive and adaptable individual with a passion for providing excellent customer service, we would love to hear from you!
Requirements:
- Experienced in a customer-facing role.
- Skilled at building rapport and maintaining relationships with diverse individuals.
- Able to work independently and adapt to change.
- Actively contribute to team meetings and process improvements.
- Proficient in Microsoft Office (Outlook, Word, Excel).
- Experience with finance software and rota management is a plus, but not essential (training provided).
What We Offer
- Recommend A Friend Bonus
- Up to 28 Days Holiday, inclusive of Bank Holidays
- Free DBS Check
- Blue Light Card
- Stakeholder Pension
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee Recognition Schemes
- Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
- CareTech Foundation - Opportunity to apply for family and friend's grant
Our Values
- Friendly
- Positive
- Innovative
- Empowering
- Person-Centred
Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.
About CareTech
Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.
CareTech Community Services are proud to inform you that they are a Disability Confident Leader.
Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies.
Reception / Administrator employer: Caretech
CareTech is an exceptional employer located in Woolwell, Plymouth, dedicated to providing high-quality, person-centred care. With a strong focus on employee growth, we offer ongoing training, clear career progression opportunities, and a supportive work culture that values innovation and empowerment. Our comprehensive benefits package, including up to 28 days of holiday, a stakeholder pension, and employee recognition schemes, ensures that our team feels valued and appreciated every day.
StudySmarter Expert Advice🤫
We think this is how you could land Reception / Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, check out CareTech's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service skills and adaptability can shine in the role of Reception/Administrator.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception / Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Reception/Administrator role. Highlight your customer service experience and any admin skills you have, as we want to see how you can contribute to our team.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for providing excellent customer service and how you align with our values at CareTech. We love seeing genuine enthusiasm!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’re a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Caretech
✨Know the Company Inside Out
Before your interview, take some time to research CareTech and their values. Understand their commitment to person-centred care and how they empower individuals. This will help you align your answers with their mission and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Reception/Administrator, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've provided excellent customer service or built rapport with diverse individuals. Highlighting these skills will demonstrate that you’re a great fit for the team.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you had to handle challenging situations or adapt to changes quickly. Practising these responses will help you feel more confident during the interview.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is essential for this role, brush up on your skills, especially in Outlook, Word, and Excel. If you can, prepare to discuss how you've used these tools in previous roles to manage documentation and support administrative tasks.
