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- Tasks: Lead and manage residential services for children, ensuring high-quality care and compliance.
- Company: Join ROC Northwest, part of the CareTech family, dedicated to transforming young lives.
- Benefits: Competitive salary, welcome bonus, car allowance, and annual quality bonuses.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in children's lives while developing your leadership skills.
- Qualifications: Experience in children's residential care and strong leadership skills required.
The predicted salary is between 65000 - 65000 £ per year.
We are looking for a Children's Residential Operations Manager to work with the Service Director (who is the RI), to support our amazing children and young people with their own needs, desires and dreams to reach their personal best.
About Us
ROC Northwest, part of the CareTech Family, offers residential care and education for SEMH (social, emotional, mental health) children and young people, including children with Autistic Spectrum Disorders, Learning and Physical Disabilities, as well as other complex needs associated with trauma and ACEs (Adverse Childhood Experiences).
What We Offer
- £65,000 per annum DOE.
- £3,000 welcome bonus & £3,600 car allowance.
- £10,000 annual quality and commercial bonus.
- As a member of the CareTech leadership team, you will participate in a Management Incentive Plan that will enable you to share in the long-term success of the Company.
- Continuous development from our in-house Leadership Academy.
- Additional Benefits: Employee Assistance Service, Wellbeing Programme, Recommend a Friend scheme, Team Rewards with discounted restaurants and family days out, Long Service Awards.
About the Role
As the Operations Manager, you will oversee and manage the residential services within the North West region. You will ensure compliance with all statutory and legislative standards while managing to a budget and maintaining high standards of leadership and management. Working closely with your management colleagues, you will strive to provide the highest quality care for children and achieve excellent care outcomes. Your primary focus will be on ensuring that our homes deliver outstanding services, are staffed by trained professionals, remain within budget, foster nurturing environments, and serve as a home away from home for vulnerable young people. It's worth noting that all homes within Inspire are rated 'Good or Above' by Ofsted.
In your new role, you will:
- Ensure the operational management of care delivery and services, including environments.
- Provide line management support and supervision to Home Managers.
- Ensure adherence to organisational policies, procedures, and relevant legislation.
- Work collaboratively with Inspire Senior Management and CareTech Management teams to support service delivery.
- Lead on safeguarding matters, ensuring the safety of all children and staff.
- Support admissions and placement targets in coordination with Referrals.
- Establish and maintain effective placement plans, risk assessments, and healthcare plans.
- Support staff team stability, competency, and motivation.
- Conduct training needs analysis and participate in the ROC training program.
You will ideally have:
- Senior management experience within the Children's Residential care sector.
- Experience in managing and developing others in a fast-paced environment.
- Experience working with children and young people in residential settings.
- Level 5 Leadership and Management for Care Services or equivalent qualification.
- Strong leadership, communication, and interpersonal skills.
- Knowledge of equality, anti-discrimination policies, legislation, compliance, and best practice initiatives.
- Ability to drive change and motivate others within the service.
- Proven ability to meet targets and deliver results under pressure.
- Effective presentation skills to engage stakeholders.
Why ROC Northwest?
- As part of the CareTech family, to be part of the most exciting Children's care team in the UK, to make a difference each day for the young people we support.
- All of our colleagues - Care & Support Workers, Educators, Clinicians, Therapists, Fostering and Support Services are fully committed to CareTech's goals.
- A career in Care can be life-changing. The chance to make a real, positive difference every day and the opportunity to build experience, skills and recognised qualifications in a friendly, empowering environment.
- As one of Europe's largest Care & Special Needs Education providers, you will be able to grow and develop your career at CareTech - a place where we can offer job satisfaction and long-term career prospects.
- CareTech is a Disability Confident Employer and an Equal Opportunities Employer.
All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full-time education.
If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!
Operations Manager in Preston employer: Caretech
Contact Detail:
Caretech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Preston
✨Tip Number 1
Network like a pro! Reach out to people in the children's residential care sector, especially those already working at ROC Northwest. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by understanding the specific needs of children with SEMH and other complex needs. Show us that you’re not just passionate but also knowledgeable about the challenges they face.
✨Tip Number 3
Practice your leadership skills! Think of examples where you've motivated a team or driven change. We want to see how you can inspire others to deliver outstanding care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at ROC Northwest.
We think you need these skills to ace Operations Manager in Preston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in children's residential care. We want to see how your skills align with our mission to support young people in reaching their personal best.
Showcase Your Leadership Skills: As an Operations Manager, strong leadership is key. Use your application to demonstrate your past experiences in managing teams and driving change. We love seeing examples of how you've motivated others in a fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a difference in children’s lives.
How to prepare for a job interview at Caretech
✨Know Your Stuff
Before the interview, dive deep into ROC Northwest's mission and values. Understand their approach to caring for children with SEMH needs and how they support their staff. This knowledge will help you connect your experience with their goals during the conversation.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past where you've successfully managed teams, handled challenges, or implemented changes that improved care delivery. Be ready to discuss how you motivate and empower others.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-life situations. Think of scenarios related to safeguarding, compliance, or team dynamics. Practise articulating your thought process and decision-making strategies clearly and confidently.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the training programmes available, the culture within the homes, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.