At a Glance
- Tasks: Be the friendly face of our service and support the management team with admin tasks.
- Company: Join CareTech, a leading provider of person-centred care in the UK.
- Benefits: Enjoy competitive pay, up to 28 days holiday, and ongoing training opportunities.
- Other info: Dynamic work environment with clear career progression and recognition schemes.
- Why this job: Make a difference every day while building relationships and enhancing lives.
- Qualifications: Customer service experience and a knack for building rapport are essential.
The predicted salary is between 27000 - 28000 € per year.
Location: Woolwell, Plymouth
Rate: 13.02 per hour
Permanent | Full-time | 37.5 hours per week
Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role.
Extraordinary Days, Every Day
At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.
About the service - Roborough
Roborough House provides expert care and treatment for adults with complex support needs, resulting from mental health disorders, dementias, strokes and progressive neurological conditions and associated comorbidities such as epilepsy, dysphagia, diabetes and behaviours that may challenge a mainstream nursing home.
The Role:
- Provide a warm and welcoming reception for visitors.
- Offer administrative support to the management team.
- Maintain accurate records and documentation.
Who We’re Looking For
If you are a proactive and adaptable individual with a passion for providing excellent customer service, we would love to hear from you!
Requirements:
- Experienced in a customer-facing role.
- Skilled at building rapport and maintaining relationships with diverse individuals.
- Able to work independently and adapt to change.
- Actively contribute to team meetings and process improvements.
- Proficient in Microsoft Office (Outlook, Word, Excel).
- Experience with finance software and rota management is a plus, but not essential (training provided).
What We Offer
- Recommend A Friend Bonus
- Up to 28 Days Holiday, inclusive of Bank Holidays
- Free DBS Check
- Blue Light Card
- Stakeholder Pension
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee Recognition Schemes
- Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
- CareTech Foundation - Opportunity to apply for family and friend’s grant
Our Values
- Friendly
- Positive
- Innovative
- Empowering
- Person-Centred
Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.
About CareTech
Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.
CareTech Community Services are proud to inform you that they are a Disability Confident Leader.
Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.
Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.
Strictly no agencies.
Reception / Administrator in Plymouth employer: Caretech
At CareTech, we pride ourselves on being an exceptional employer, offering a supportive and empowering work culture in Woolwell, Plymouth. Our commitment to employee growth is evident through ongoing training opportunities and clear career progression paths, alongside generous benefits such as up to 28 days of holiday, a stakeholder pension, and an Employee Assistance Programme. Join us in creating Extraordinary Days, Every Day, while making a meaningful impact in the lives of those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Reception / Administrator in Plymouth
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on CareTech. Check out their website and social media to understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration roles. Think about your past experiences and how they align with the responsibilities of the Reception/Administrator position. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction, especially in a role where you'll be welcoming visitors and supporting the management team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It’s also a chance to reiterate your enthusiasm for the role and remind them why you’d be a great fit for CareTech.
We think you need these skills to ace Reception / Administrator in Plymouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you connect with others.
Tailor Your CV:Make sure your CV is tailored to the role of Reception/Administrator. Highlight your experience in customer-facing roles and any relevant skills, like your proficiency in Microsoft Office. We love seeing how you fit into our values!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can maintain accurate records, so clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at CareTech!
How to prepare for a job interview at Caretech
✨Know the Company Inside Out
Before your interview, take some time to research CareTech and their values. Understand their commitment to person-centred care and how they empower individuals. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reception/Administrator, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've provided excellent customer service or built rapport with diverse individuals. Highlighting these skills will demonstrate that you're a great fit for the team.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to handle challenging situations or adapt to changes quickly. Practising these responses will help you feel more confident during the interview.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is essential for this role, brush up on your skills, especially in Outlook, Word, and Excel. Be prepared to discuss how you've used these tools in previous roles, as it shows you're ready to hit the ground running.
