At a Glance
- Tasks: Manage reception duties, greet visitors, and handle phone calls in a supportive environment.
- Company: Join CareTech, a leading provider of specialist brain injury rehabilitation services.
- Benefits: Enjoy competitive pay, ongoing training, and career progression opportunities.
- Other info: Join a positive team dedicated to empowering individuals and creating extraordinary days.
- Why this job: Be the friendly face of our organisation and make a real difference every day.
- Qualifications: Cheerful, organised, and good with Microsoft Office; excellent communication skills are a must.
The predicted salary is between 26400 - 26400 € per year.
Location: Hartwell, Northampton
Rate: £12.71 per hour
Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role.
'Extraordinary Days, Every Day' At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.
The Oakleaf Group are looking to recruit a keen and enthusiastic Receptionist to come and work within our administration team. The position is a full-time role and the successful candidate will manage the reception duties on our main rehabilitation site in Hartwell, Northampton between the hours of 08.30 - 16.30 Monday to Friday. Full training on understanding brain injury and other useful information will be provided as will a comprehensive handover of the role.
About the Service - The Oakleaf Group (part of CareTech) is a leading provider of specialist brain injury rehabilitation services for male adults. It provides 100+ beds operating across 5 sites in Northamptonshire, for assessment and active rehabilitation, community rehabilitation and long stay/maintenance placements.
The Role You will:
- Be based in Reception at Hartwell; meet and greet visitors, answer phones, manage post and general duties associated with the Reception.
- Co-ordinate booking of rooms for meetings/visits and provide refreshments for visitors.
- Take responsibility for the central key cabinet and key management.
- Assist with the co-ordination of transport requirements for the units.
- Make ad hoc orders: postage stamps/toners etc.
- Ad hoc laminating/photocopying requests.
- Order and manage stationery stock cupboard.
- Other tasks as required to support the management team.
Who We're Looking For
The Receptionist is a key role providing our 'front-of-house' service, answering phone calls, checking in post, greeting visitors, general administration duties, and interacting with the residents we work with. If you are a cheerful and friendly, easy-going person who can multi-task, prioritise your own workload and cope with a fluctuating level of activity in your role, we'd like to talk to you. You will need to be polite and helpful, willing to problem-solve and support the wider team to provide the best possible service to our residents, staff, funders and other visitors. You will need to feel happy working on your own and as part of a wider team.
Requirements:
- Have a natural caring and supportive demeanour.
- Be cheerful, friendly and easy going.
- Be organised and dedicated.
- Be happy to work alone.
- Have good knowledge of Microsoft Office and Outlook.
- Have excellent interpersonal and communication skills.
- Be an effective team player.
What We Offer:
- Recommend A Friend Bonus.
- Free DBS Check.
- Blue Light Card.
- Stakeholder Pension.
- Free Employee Assistance Programme.
- Annual Employee Awards Evening.
- Employee Recognition Schemes.
- Ongoing training with clear career progression opportunities, including access to qualifications up to degree level.
- CareTech Foundation - Opportunity to apply for family and friend's grant.
Our Values:
- Friendly
- Positive
- Innovative
- Empowering
- Person-Centred
Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.
About CareTech
Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.
CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7-10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies.
Receptionist in Northampton employer: Caretech
The Oakleaf Group, part of CareTech, is an exceptional employer located in Hartwell, Northampton, dedicated to providing high-quality, person-centred care for individuals with brain injuries. With a supportive work culture that values empowerment and independence, employees benefit from ongoing training, clear career progression opportunities, and a range of employee recognition schemes. Join a friendly team where your contributions are valued, and you can make a meaningful impact on the lives of those we support.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Northampton
✨Tip Number 1
Get to know the company! Research The Oakleaf Group and CareTech. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the organisation. Role-play greeting visitors or answering phone calls with a friend to boost your confidence and ensure you come across as friendly and approachable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to care services. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team at The Oakleaf Group. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist in Northampton
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your cheerful and friendly nature. Remember, we’re looking for someone who fits in with our positive vibe.
Tailor Your Application:Make sure to tailor your application to the role of Receptionist. Highlight your organisational skills and experience with Microsoft Office, as these are key for us. Show us how your past experiences make you a perfect fit for our team!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your skills and experiences at a glance. We love a well-structured application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at The Oakleaf Group!
How to prepare for a job interview at Caretech
✨Know the Company
Before your interview, take some time to research The Oakleaf Group and CareTech. Understand their mission of delivering 'Extraordinary Days, Every Day' and how they support individuals with brain injuries. This knowledge will help you align your answers with their values and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
As a Receptionist, you'll be the first point of contact for visitors. During the interview, demonstrate your cheerful and friendly demeanour. Share examples of how you've effectively communicated with others or resolved conflicts in previous roles. This will highlight your suitability for the position.
✨Prepare for Practical Scenarios
Think about the day-to-day tasks you'll be handling, like managing phone calls, greeting visitors, and coordinating room bookings. Be ready to discuss how you would prioritise these tasks during busy periods. This shows that you can handle the fluctuating activity levels mentioned in the job description.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training provided for understanding brain injury or how the team collaborates to support residents. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
