Senior Support Worker in Norfolk

Senior Support Worker in Norfolk

Norfolk Full-Time 29000 - 31000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and support a team to provide exceptional care for adults with learning disabilities.
  • Company: Join CareTech, a leading provider of specialist social care services.
  • Benefits: Enjoy competitive pay, up to 28 days holiday, and ongoing training opportunities.
  • Other info: Be part of a friendly, empowering team dedicated to person-centred support.
  • Why this job: Make a real difference in people's lives while developing your career in care.
  • Qualifications: Experience in health and social care; diploma preferred but not essential.

The predicted salary is between 29000 - 31000 £ per year.

Location: The Mallards, King’s Lynn, Norfolk

Rate: £14.03 per hour

Permanent | Full-time | 35 hours per week (rota-based)

Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role.

At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

About The Mallards: Rated Good by the CQC, The Mallards is a welcoming residential home in King’s Lynn, supporting up to 11 adults with a range of learning disabilities, including autism. Our residents enjoy active, fulfilling lives – from trips to the cinema, beach, shops, swimming, and gym, to arts and crafts, cycling, and garden activities within the home.

As a Senior Support Worker, you will play a key role in leading, mentoring, and supporting our team to provide the highest quality of care.

The Role:

  • Deliver person-centred support in line with individual support plans
  • Assist with daily living skills and personal care where required
  • Promote independence, dignity, and wellbeing
  • Support activities, appointments, and community access
  • Maintain accurate records and work effectively as part of a team
  • Work a rota including evenings, weekends, bank holidays, and sleep-ins

Who We’re Looking For:

We are seeking an experienced and dedicated senior professional who leads with compassion, patience, and respect. You will bring a positive, resilient approach and be confident supporting both individuals and colleagues. Strong communication skills, sound judgement, and the ability to work autonomously while contributing effectively within a team are essential. Reliability, flexibility, and competent IT and written skills are also important to this role.

Requirements:

  • Diploma in Health and Social Care or be willing to work towards one
  • Experience in supporting adults with challenging behaviour, learning disability and/or mental health issues
  • Ability to work unsociable hours on a rota basis
  • Drivers desirable but not essential
  • Enhanced DBS required (paid for by CareTech)

What We Offer:

  • Recommend A Friend Bonus
  • Up to 28 Days Holiday, inclusive of Bank Holidays
  • Free DBS Check
  • Blue Light Card
  • Stakeholder Pension
  • Free Employee Assistance Programme
  • Annual Employee Awards Evening
  • Employee Recognition Schemes
  • Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
  • CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values:

  • Friendly
  • Positive
  • Innovative
  • Empowering
  • Person-Centred

Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.

About CareTech: CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies.

Senior Support Worker in Norfolk employer: Caretech

CareTech is an exceptional employer dedicated to providing high-quality, person-centred care in a supportive and empowering environment. Located in King’s Lynn, our team enjoys a vibrant work culture that prioritises employee growth through ongoing training and clear career progression opportunities, alongside generous benefits such as up to 28 days of holiday and a Recommend A Friend bonus. Join us at The Mallards, where you can make a meaningful impact in the lives of adults with learning disabilities while being part of a friendly and innovative team.
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Contact Detail:

Caretech Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Support Worker in Norfolk

✨Tip Number 1

Get to know the company culture! Before your interview, check out CareTech's values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your responses to common interview questions. Think about how your experience aligns with the role of a Senior Support Worker. We want you to highlight your skills in supporting individuals and leading a team!

✨Tip Number 3

Showcase your passion for person-centred care during the interview. Share specific examples of how you've empowered individuals in your previous roles. This will demonstrate that you truly embody CareTech's commitment to extraordinary care.

✨Tip Number 4

Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows that you’re engaged and eager to learn more about how you can contribute to creating those extraordinary days.

We think you need these skills to ace Senior Support Worker in Norfolk

Person-Centred Care
Leadership Skills
Mentoring Skills
Communication Skills
Compassion
Patience
Resilience
Teamwork
Record Keeping
Flexibility
IT Skills
Written Communication
Experience with Learning Disabilities
Support for Challenging Behaviour
Ability to Work Unsociable Hours

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Senior Support Worker. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills in communication, empathy, and teamwork make you a great fit for our team. We want to see real examples of how you've made a difference in previous roles.

Be Authentic: Let your personality shine through! We value authenticity, so share your passion for supporting others and how you embody our values of friendliness, positivity, and empowerment in your work.

Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to us quickly and efficiently, and we can’t wait to hear from you!

How to prepare for a job interview at Caretech

✨Know Your Stuff

Make sure you understand the role of a Senior Support Worker inside out. Familiarise yourself with person-centred care principles and be ready to discuss how you've applied them in your previous roles. This shows you're not just interested in the job, but that you genuinely care about the people you'll be supporting.

✨Showcase Your Experience

Prepare specific examples from your past work where you've demonstrated leadership, compassion, and problem-solving skills. Think about times when you've supported individuals with learning disabilities or challenging behaviours, and how you empowered them to live fulfilling lives. This will help you stand out as a candidate who can truly make a difference.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and the types of activities residents enjoy. This not only shows your interest in the role but also helps you gauge if the environment is the right fit for you.

✨Be Yourself

CareTech values authenticity and positivity, so let your personality shine through during the interview. Share your passion for supporting others and your commitment to making every day extraordinary. A genuine connection can leave a lasting impression on your interviewers.

Senior Support Worker in Norfolk
Caretech
Location: Norfolk

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