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- Tasks: Lead and manage care services, ensuring high-quality support for individuals with learning disabilities.
- Company: Join CareTech Community Services, a leader in specialist social care across the UK.
- Benefits: Enjoy competitive salary, ongoing training, and a supportive team culture.
- Other info: Be part of a compassionate team committed to quality care and personal growth.
- Why this job: Make a real difference in the lives of adults while developing your leadership skills.
- Qualifications: NVQ Level 5 in Leadership for Health and Social Care and experience in residential care management.
The predicted salary is between 42000 - 45000 ÂŁ per year.
Location: Mersham, Ashford, Kent
Contract: Full Time
Role Type: Permanent
Working hours per week: 37.50
Salary: ÂŁ42,000.00 - ÂŁ45,000.00
Closing Date: Tuesday 12 May 2026
Services Anderida: Provides support for three gentlemen with mild LD, mental health and acquired brain injury. Service users enjoy community activities such as bowling, cinema, and local museums. The service is a detached bungalow with onsite parking.
Court Lodge: A small care home for up to 6 ladies with learning disabilities and mental health diagnoses. Users aged 50–85 enjoy choir, baking, art and craft, shopping, cinema.
Rose Cottage: Supports three service users aged 40–65, all male, who enjoy bowling, swimming, golf, cinema. Residents have learning and physical disabilities, some with challenging behaviours, love the large garden.
Job Summary: Reporting to the Locality Manager, the Dual Service Registered Manager will provide operational, commercial, and quality leadership across the three services. You’ll play a key role in service delivery, regulatory compliance, people management, and business development. You will ensure our service users receive high-quality, personalised care and support while maintaining the home’s full occupancy, financial stability, and staff performance.
Key Responsibilities
- Service Operations: Ensure full occupancy and manage referral assessments.
- Lead on recruitment and resource management to minimise agency use.
- Tailor all services to meet the unique needs of each individual.
- Build and maintain strong relationships with local authorities and external partners.
- Collaborate with the Business Development team to grow the service organically.
- Lead on achieving gross margin and EBITDA targets.
- Monitor financial performance, identifying and addressing variances proactively.
- Communicate service changes to finance within 2 days.
- Ensure compliance with internal policies, CQC regulations, and contractual obligations.
- Embed person-centred care pathways across the service.
- Respond to complaints effectively and uphold excellent customer service standards.
- Provide strong, visible leadership to the team.
- Manage performance, encourage development, and address underperformance as needed.
- Conduct supervisions, disciplinary and appeal hearings appropriately.
- Promote a culture of learning, quality improvement and service efficiency.
- Stay informed on sector developments and legislative changes.
Essential
- NVQ Level 5 in Leadership for Health and Social Care (or equivalent).
- Previous experience managing a residential care setting, ideally supporting individuals with learning disabilities.
- Strong understanding of CQC standards and regulatory frameworks.
- Proven leadership, financial and operational management skills.
Why Join Us?
- Be part of a compassionate and committed team making a real difference.
- Ongoing training and professional development opportunities.
- Supportive leadership and a people-focused culture.
- Competitive salary and benefits package.
Ready to Apply?
If you’re a dedicated leader with a passion for high-quality care and want to make a difference in the lives of adults with learning disabilities, we’d love to hear from you.
The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5,000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.
CareTech Community Services are proud to inform you that they are a “Disability Confident Leader”. Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment; the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7‑10 days after receipt of your CV if progressing your application to the next stage.
Dual Service Registered Manager in Kent employer: Caretech
Contact Detail:
Caretech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Service Registered Manager in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Dual Service Registered Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow CareTech Community Services on LinkedIn and other platforms. Engage with their posts and share your thoughts on topics related to care management. This will help you get noticed and show your passion for the field.
✨Tip Number 3
Prepare for interviews by brushing up on CQC standards and the latest trends in care management. We want you to be ready to discuss how you can ensure high-quality, personalised care for service users during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our compassionate team at CareTech Community Services.
We think you need these skills to ace Dual Service Registered Manager in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership experience in care settings and any relevant qualifications, like your NVQ Level 5.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about providing high-quality care. Share specific examples of how you've made a difference in previous roles, especially with individuals with learning disabilities.
Showcase Your Understanding of CQC Standards: Demonstrate your knowledge of CQC regulations and how you’ve ensured compliance in past positions. This shows us you’re serious about maintaining high standards in care.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Caretech
✨Know Your Services Inside Out
Before the interview, make sure you understand the specific needs of the service users at Anderida, Court Lodge, and Rose Cottage. Familiarise yourself with their activities and how you can enhance their experiences. This will show your genuine interest in the role and the people you'll be supporting.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in previous roles, especially in a care setting. Highlight your experience in managing performance, addressing underperformance, and promoting a culture of learning. This is crucial for the Dual Service Registered Manager position.
✨Understand CQC Standards
Brush up on your knowledge of CQC regulations and how they apply to the services you'll be managing. Be ready to discuss how you would ensure compliance and maintain high-quality care. This will demonstrate your readiness to take on the responsibilities of the role.
✨Showcase Your Financial Acumen
Since the role involves monitoring financial performance and achieving targets, prepare to discuss your experience with budgeting and financial management. Bring examples of how you've previously identified and addressed variances to ensure financial stability in a care setting.