At a Glance
- Tasks: Be the friendly face of our service and support the management team with admin tasks.
- Company: Join CareTech, a leading provider of person-centred care in the UK.
- Benefits: Enjoy competitive pay, up to 28 days holiday, and ongoing training opportunities.
- Other info: Join a friendly team with clear career progression and recognition schemes.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
The predicted salary is between 27000 - 28000 € per year.
Location: Woolwell, Plymouth
Rate: 13.02 per hour
Permanent | Full-time | 37.5 hours per week
Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role.
‘Extraordinary Days, Every Day’ At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.
About the service - Roborough
Roborough House provides expert care and treatment for adults with complex support needs, resulting from mental health disorders, dementias, strokes and progressive neurological conditions and associated comorbidities such as epilepsy, dysphagia, diabetes and behaviours that may challenge a mainstream nursing home.
The Role:
- Provide a warm and welcoming reception for visitors.
- Offer administrative support to the management team.
- Maintain accurate records and documentation.
Who We’re Looking For
- If you are a proactive and adaptable individual with a passion for providing excellent customer service, we would love to hear from you!
- Experienced in a customer-facing role.
- Skilled at building rapport and maintaining relationships with diverse individuals.
- Able to work independently and adapt to change.
- Actively contribute to team meetings and process improvements.
- Proficient in Microsoft Office (Outlook, Word, Excel).
- Experience with finance software and rota management is a plus, but not essential (training provided).
What We Offer
- Recommend A Friend Bonus
- Up to 28 Days Holiday, inclusive of Bank Holidays
- Free DBS Check
- Blue Light Card
- Stakeholder Pension
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee Recognition Schemes
- Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
- CareTech Foundation - Opportunity to apply for family and friend’s grant
Our Values
- Friendly
- Positive
- Innovative
- Empowering
- Person-Centred
Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.
About CareTech
Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs.
CareTech Community Services are proud to inform you that they are a Disability Confident Leader.
Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.
Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.
Strictly no agencies.
Locations
Reception / Administrator in Devon, Plymouth employer: Caretech
CareTech is an exceptional employer located in Woolwell, Plymouth, dedicated to fostering a supportive and empowering work environment. With a strong emphasis on employee growth through ongoing training and clear career progression opportunities, staff are encouraged to thrive both personally and professionally. The company also offers a range of benefits including generous holiday allowances, a stakeholder pension, and recognition schemes, making it a rewarding place to work for those passionate about providing high-quality, person-centred care.
StudySmarter Expert Advice🤫
We think this is how you could land Reception / Administrator in Devon, Plymouth
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on CareTech. Check out their website and social media to understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Reception/Administrator, especially your customer service skills and adaptability. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously. Remember, you're not just applying for a job; you're aiming to be part of a friendly and empowering organisation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’d be a great fit for the Reception/Administrator position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Reception / Administrator in Devon, Plymouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you connect with people.
Tailor Your CV:Make sure your CV is tailored to the role of Reception/Administrator. Highlight your experience in customer-facing roles and any relevant skills, like your proficiency in Microsoft Office. We love seeing how you fit into our values!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at CareTech!
How to prepare for a job interview at Caretech
✨Know the Company
Before your interview, take some time to research CareTech and their values. Understanding their commitment to person-centred care will help you align your answers with what they’re looking for. Show them that you’re not just interested in any job, but specifically in contributing to their mission.
✨Showcase Your Customer Service Skills
As a Reception/Administrator, excellent customer service is key. Prepare examples from your past experiences where you’ve successfully built rapport with diverse individuals. Highlight how you’ve handled challenging situations with a positive attitude, as this will resonate well with their focus on empowering independence.
✨Be Ready for Practical Questions
Expect questions that assess your administrative skills and proficiency in Microsoft Office. Brush up on your knowledge of Outlook, Word, and Excel, and be prepared to discuss how you maintain accurate records. If you have experience with finance software or rota management, make sure to mention it!
✨Demonstrate Adaptability
CareTech values proactive and adaptable individuals. Think of instances where you’ve had to adapt to change in a work environment. Share these stories during your interview to illustrate your flexibility and willingness to contribute to team improvements, which is crucial for this role.
