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- Tasks: Welcome visitors and provide essential admin support to our management team.
- Company: Join CareTech, a leading provider of specialist social care services.
- Benefits: Enjoy competitive pay, up to 28 days holiday, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
- Other info: Be part of a friendly team with clear career progression and recognition schemes.
The predicted salary is between 25000 - 35000 £ per year.
Location: Woolwell, Plymouth
Rate: £12.71 per hour
Permanent | Full-time | 37.5 hours per week
Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role.
‘Extraordinary Days, Every Day’
At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.
About the service - Roborough
Roborough House provides expert care and treatment for adults with complex support needs, resulting from mental health disorders, dementias, strokes and progressive neurological conditions and associated comorbidities such as epilepsy, dysphagia, diabetes and behaviours that may challenge a mainstream nursing home.
The Role:
- Provide a warm and welcoming reception for visitors.
- Offer administrative support to the management team.
- Maintain accurate records and documentation.
Who We’re Looking For
If you are a proactive and adaptable individual with a passion for providing excellent customer service, we would love to hear from you!
Requirements:
- Experienced in a customer-facing role.
- Skilled at building rapport and maintaining relationships with diverse individuals.
- Able to work independently and adapt to change.
- Actively contribute to team meetings and process improvements.
- Proficient in Microsoft Office (Outlook, Word, Excel).
- Experience with finance software and rota management is a plus, but not essential (training provided).
What We Offer
- Recommend A Friend Bonus
- Up to 28 Days Holiday, inclusive of Bank Holidays
- Free DBS Check
- Blue Light Card
- Stakeholder Pension
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee Recognition Schemes
- Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
- CareTech Foundation - Opportunity to apply for family and friend’s grant
Our Values
- Friendly
- Positive
- Innovative
- Empowering
- Person-Centred
Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.
About CareTech
CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a Disability Confident Leader.
Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.
Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.
Strictly no agencies.
Locations
Reception/Administrator in Devon, Plymouth employer: CareTech
Contact Detail:
CareTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception/Administrator in Devon, Plymouth
✨Tip Number 1
Get to know the company! Research CareTech and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their mission of delivering extraordinary care.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a warm reception, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories in your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work there, which can help you stand out during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Reception/Administrator in Devon, Plymouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you connect with others.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience. Focus on your customer-facing roles and any administrative skills that match what we’re looking for. It’s all about showing us why you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CareTech
✨Know the Company Inside Out
Before your interview, take some time to research CareTech and their values. Understand their commitment to person-centred care and how they empower individuals. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reception/Administrator, excellent customer service is key. Prepare examples from your past experiences where you've successfully built rapport with diverse individuals. Highlight your proactive approach and adaptability in challenging situations to demonstrate that you can provide a warm and welcoming reception.
✨Be Ready for Practical Questions
Expect questions that assess your administrative skills, especially with Microsoft Office and any finance software. Brush up on your knowledge of these tools and be prepared to discuss how you've used them in previous roles. If you have experience with rota management, make sure to mention it!
✨Emphasise Team Contribution
CareTech values teamwork and process improvements. Think of instances where you've actively contributed to team meetings or suggested improvements in your previous roles. This will show that you're not just a lone wolf but someone who thrives in a collaborative environment.