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- Tasks: Support individuals with learning disabilities in daily activities and social events.
- Company: CareTech Community Services provides specialist care for adults with diverse needs across the UK.
- Benefits: Earn £12.71 per hour, enjoy 28 days holiday, and access free training and apprenticeships.
- Why this job: Make a real difference in people's lives while working in a friendly, supportive environment.
- Qualifications: Diploma in Health and Social Care or willingness to work towards it; experience with vulnerable adults preferred.
- Other info: Flexible hours, including weekends and bank holidays; DBS check covered by the employer.
Location
Ashford, Kent
Contract
Bank / Zero Hour Contract
Role Type
Bank / Zero Hour Contract
Salary
£12.71
Closing Date
Thursday 31 July 2025
Whiston House is a care home which provides care and support for up to 11 people with learning disabilities.
This Service is situated close to local shop, has lots of on-site parking and easy access to public transport.
The service users have requested some who is kind, friendly and who will take them to football matches and the local pub.
BANK SUPPORT WORKER – Whiston House, Whiston Avenue, Bethersden, Ashford
Benefits
Zero Hour Contract
£12.71ph
28 days holiday inclusive of bank holidays
Flexible Additional Holiday Purchase Scheme
DBS check paid by Caretech prior to starting with us.
Full induction programme to Care Certificate Standards
Stakeholder Pension
Share Save
Free Employee Assistance Programme
We offer Apprenticeships to those with less experience looking to join the Care Sector
We provide FREE training to achieve qualification in Social Care.
Carer progression within the company.
The Role
We are providing individuals with practical and emotional care, enabling them to lead as ordinary life as they can achieve. To help them achieve this you will need to be flexible as you are required to work shifts including bank holidays, weekends and potential sleep ins.
If your best traits are positivity, friendliness and innovation then this job is for you!
Main Duties And Responsibilities
To participate in the day to day implementation of individual support plans and activities within a challenging environment.
To maintain effective communication and liaison with service users, families and others whilst respecting appropriate confidentiality.
To support service users with the preparation of Meals, Laundry duties, cleaning and social events.
To maintain accurate notes and records as and when required.
To work as part of a team to provide high quality care.
Personal Characteristics
Diploma in Health and Social Care NVQ Level 3 in Health and Social Care or equivalent or be willing to work towards one.
Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues.
The ability to keep calm under pressure.
The confidence to work alone or as part of a team.
Excellent communication skills
The passion to work with vulnerable adults
The desire and commitment to achieve high standards of safeguarding.
The Organisation
CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.
Successful candidates will be required to complete a enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.
Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage.
STRICTLY NO AGENCIES
Job Description
CT81_Support_Worker_Job_Description_Form_VBR_v2_1_.pdf
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Bank Support Worker employer: CareTech
Contact Detail:
CareTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Support Worker
✨Tip Number 1
Familiarise yourself with the specific needs of individuals with learning disabilities and challenging behaviour. Understanding their requirements will help you connect better during interviews and demonstrate your commitment to providing high-quality care.
✨Tip Number 2
Showcase your flexibility and willingness to work varied shifts, including weekends and bank holidays. Highlighting your adaptability can set you apart, as this role requires a commitment to working in a dynamic environment.
✨Tip Number 3
Prepare to discuss your previous experiences in care or support roles, especially those involving vulnerable adults. Sharing specific examples of how you've handled challenging situations can illustrate your capability and calmness under pressure.
✨Tip Number 4
Emphasise your communication skills and ability to work as part of a team. This role involves liaising with service users, families, and colleagues, so demonstrating your interpersonal skills can make a significant impact during the selection process.
We think you need these skills to ace Bank Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Bank Support Worker. Highlight key traits such as positivity, friendliness, and flexibility in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in supporting adults with learning disabilities or challenging behaviour. Include any qualifications like a Diploma in Health and Social Care, and emphasise your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working with vulnerable adults. Mention specific experiences that demonstrate your ability to provide practical and emotional care, and how you can contribute to the team at Whiston House.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in the care sector.
How to prepare for a job interview at CareTech
✨Show Your Passion for Care
Make sure to express your genuine passion for working with vulnerable adults. Share any personal experiences or motivations that led you to pursue a career in care, as this will resonate well with the interviewers.
✨Demonstrate Flexibility
Since the role requires working shifts, including weekends and bank holidays, highlight your flexibility and willingness to adapt to different schedules. Provide examples of how you've successfully managed varying work hours in the past.
✨Communicate Effectively
Effective communication is key in this role. During the interview, practice clear and concise communication. You might also want to prepare examples of how you've maintained effective communication with service users and their families in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle challenging situations. Think about past experiences where you had to keep calm under pressure or support someone with challenging behaviour, and be ready to discuss these in detail.
