At a Glance
- Tasks: Lead day-to-day operations of supported living services and empower individuals to thrive.
- Company: CareTech, dedicated to delivering extraordinary care every day.
- Benefits: Competitive salary up to £30,000, full-time hours, and a supportive work environment.
- Other info: Join a dynamic team focused on person-centred care and personal development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care for adults with learning disabilities and mental health needs is preferred.
The predicted salary is between 29250 - 35750 £ per year.
Location: Worcester DCA
Rate: Up to £30,000 DOE
Permanent | Full-time | 37.5 hours per week (rota-based)
Required: UK Manual Drivers License
Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role.
At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.
We are recruiting a Multi-Service Supported Living Service Lead to join CareTech, working closely with the Registered Manager to support high-quality, person-centred services.
About the Services:
- Gwen Dean House, Worcester – a supported living scheme for up to eight people, primarily supporting adults with autism and learning disabilities.
- Lea Croft, Redditch - a two-person service supporting people with learning disabilities and mental health needs.
- A new five-person supported living service in Bromsgrove, opening in September, which will support people with more complex needs, including mental health needs, behaviours of concern, self-harm risks and associated risk-management requirements.
The Service Lead will form an important part of the management structure: Registered Manager → Service Lead → Team Leaders → Support Workers. The post holder will work closely with the Registered Manager and will provide direct operational oversight, guidance and support to Team Leaders across the services.
The role includes:
- Coordinating day-to-day service delivery
- Maintaining visible management oversight
- Monitoring governance and compliance
- Ensuring support plans and risk assessments remain current
- Overseeing staff supervision and development
- Monitoring training and competency
- Supporting rota and staffing arrangements
- Reviewing incidents and safeguarding actions
- Completing quality audits
- Supporting recruitment and induction
- Helping to safely mobilise new services
We are looking for someone who can maintain oversight across multiple services, support and develop Team Leaders, identify and address emerging risks, and help ensure consistently high standards of person-centred care. Previous experience supporting adults with learning disabilities, autism, mental health needs and behaviours of concern is highly desirable. Experience in a senior, supervisory or multi-site role would be particularly beneficial.
Service User Interests:
The people we support enjoy a wide range of activities, and Support Workers play a vital role in enabling these experiences, including:
- Arts and crafts
- Days out such as Theme Parks, Meals out, Social activities, Christmas markets etc.
- Holidays and short breaks
- Walks in the local park and community
- Cooking and baking to develop life skills
The Role:
You will:
- Lead and direct the day-to-day operational management of the schemes, ensuring that available resources are used effectively to enable the provision of a good quality service with support from the registered manager.
- Ensure that all staff working within the home receive regular supervision, in accordance with CareTech’s Policy.
- Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate.
- Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account of that person’s needs and aspirations, and is reviewed regularly.
- Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.
- Ensure that the homes offer a safe environment geared to creating opportunities for the personal development of service users.
Service Lead in Worcester employer: CareTech UK
CareTech is an exceptional employer dedicated to delivering high-quality, person-centred care in Worcester. With a strong focus on employee development and a supportive work culture, we empower our staff to make a meaningful impact in the lives of those we serve. Join us to be part of a team that values independence, confidence-building, and personal growth while enjoying competitive pay and a fulfilling career in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Lead in Worcester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at CareTech UK.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from CareTech UK!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like CareTech UK, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at CareTech UK or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Lead in Worcester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to CareTech UK:Before hitting send, make sure to tailor your application specifically to CareTech UK! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at CareTech UK
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
