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For Companies At a Glance
- Tasks: Lead quality improvement initiatives and mentor teams to deliver outstanding care.
- Company: Join CareTech Community Services, a leader in social care across the UK.
- Benefits: Competitive salary, car allowance, and opportunities for professional development.
- Why this job: Make a real impact on service quality and help shape a culture of excellence.
- Qualifications: Experience in quality improvement and strong communication skills required.
- Other info: Collaborative environment with a focus on continuous improvement and career progression.
Location: South
Salary: £42K - £50k Dependent on experience
Car Allowance: £3800 - £4800 DOE
Contract Type: Permanent/37.5hrs per week
About the Role
As a Quality Improvement Lead, you’ll work closely with operational colleagues to ensure services across the region are consistently delivering person-centred, safe, and effective care. You’ll act as a trusted partner — guiding, mentoring, and coaching staff teams to embed best practice and foster a culture of continuous improvement. This is a hands-on, solution-focused role where you’ll take the lead in identifying areas for development, designing practical action plans, and driving measurable improvements. You’ll play a key part in ensuring services meet and exceed both regulatory and organisational standards, ensuring long-term sustainability and success.
Key Responsibilities
- Support operational teams to deliver high-quality, person-centred care.
- Lead and embed continuous quality improvement approaches across services.
- Identify services at risk through proactive horizon scanning and implement timely, effective interventions.
- Develop and lead improvement plans to ensure compliance with regulatory and organisational requirements.
- Coach, mentor, and empower staff teams to achieve and maintain excellence.
- Drive a culture of integrity, accountability, and innovation across all service areas.
About You
We’re looking for a motivated, values-driven leader with:
- Strong knowledge of regulatory standards and quality frameworks within care services.
- Experience leading quality improvement initiatives in a health or social care setting.
- Excellent communication, coaching, and influencing skills.
- A proactive, analytical, and solution-focused approach.
- The ability to lead with integrity and inspire others to deliver their best.
Why Join Us?
- Be part of a passionate organisation committed to delivering outstanding care.
- Opportunity to make a real impact on service quality and sustainability.
- Collaborative, supportive working environment.
- Ongoing professional development and career progression.
Apply now to join us as a Quality Improvement Lead and help shape a culture of continuous improvement and person-centred excellence.
The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.
Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.
Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. STRICTLY NO AGENCIES
Quality Improvement Lead employer: CareTech UK
Contact Detail:
CareTech UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Improvement Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, and that could be your ticket in!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around quality improvement. We want you to showcase how your experience aligns with their mission. Practice common interview questions and think of examples that highlight your coaching and mentoring skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Quality Improvement Lead position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team. So, hit that apply button and let’s get started on this journey together!
We think you need these skills to ace Quality Improvement Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Quality Improvement Lead role. Highlight your knowledge of regulatory standards and any quality improvement initiatives you've led in the past.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about quality improvement in care services. Share specific examples of how you've coached or mentored teams to achieve excellence, as this will resonate with our values.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to influence and inspire others.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and get back to you within 7-10 days if you're progressing to the next stage.
How to prepare for a job interview at CareTech UK
✨Know Your Quality Standards
Familiarise yourself with the regulatory standards and quality frameworks relevant to care services. Be prepared to discuss how your experience aligns with these standards and how you can contribute to maintaining and exceeding them.
✨Showcase Your Coaching Skills
As a Quality Improvement Lead, you'll be mentoring and coaching staff. Think of specific examples from your past roles where you've successfully guided teams or individuals towards improvement. This will demonstrate your ability to inspire and lead others.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare scenarios where you've identified areas for development and implemented effective interventions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Your Proactive Approach
Highlight your proactive, analytical mindset during the interview. Discuss how you've previously conducted horizon scanning to identify risks and how you took timely actions to mitigate them. This shows you're not just reactive but also forward-thinking.
