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- Tasks: Welcome visitors and provide essential admin support to our management team.
- Company: Join CareTech, a leader in person-centred care with a friendly culture.
- Benefits: Enjoy competitive pay, up to 28 days holiday, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
- Other info: Opportunities for career progression and access to qualifications up to degree level.
The predicted salary is between 25000 - 35000 £ per year.
Location: Woolwell, Plymouth
Rate: 12.71 per hour
Permanent | Full-time | 37.5 hours per week
Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role.
‘Extraordinary Days, Every Day’
At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.
About the service - Roborough
Roborough House provides expert care and treatment for adults with complex support needs, resulting from mental health disorders, dementias, strokes and progressive neurological conditions and associated comorbidities such as epilepsy, dysphagia, diabetes and behaviours that may challenge a mainstream nursing home.
The Role:
- Provide a warm and welcoming reception for visitors.
- Offer administrative support to the management team.
- Maintain accurate records and documentation.
Who We’re Looking For
If you are a proactive and adaptable individual with a passion for providing excellent customer service, we would love to hear from you!
Requirements:
- Experienced in a customer-facing role.
- Skilled at building rapport and maintaining relationships with diverse individuals.
- Able to work independently and adapt to change.
- Actively contribute to team meetings and process improvements.
- Proficient in Microsoft Office (Outlook, Word, Excel).
- Experience with finance software and rota management is a plus, but not essential (training provided).
What We Offer:
- Recommend A Friend Bonus
- Up to 28 Days Holiday, inclusive of Bank Holidays
- Free DBS Check
- Blue Light Card
- Stakeholder Pension
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee Recognition Schemes
- Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
- CareTech Foundation - Opportunity to apply for family and friend’s grant
Our Values:
- Friendly
- Positive
- Innovative
- Empowering
- Person-Centred
Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.
About CareTech
CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.
CareTech Community Services are proud to inform you that they are a Disability Confident Leader.
Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.
Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.
Strictly no agencies.
Reception/Administrator in Plymouth employer: CareTech UK
Contact Detail:
CareTech UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception/Administrator in Plymouth
✨Tip Number 1
Get to know the company! Research CareTech and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their mission of delivering extraordinary care.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about your past experiences and how they relate to the role of Reception/Administrator. We want you to shine!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it’s really like to work there. Plus, it shows your genuine interest in joining the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Reception/Administrator in Plymouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and how you connect with others.
Tailor Your CV: Make sure your CV is tailored to the Reception/Administrator role. Highlight your experience in customer-facing roles and any relevant skills, especially with Microsoft Office. We love seeing how your background fits with our values!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CareTech UK
✨Know the Company Inside Out
Before your interview, take some time to research CareTech and their values. Understand their commitment to person-centred care and how they empower individuals. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reception/Administrator, excellent customer service is key. Prepare examples from your past experiences where you've successfully built rapport with diverse individuals. Highlight how you’ve handled challenging situations and maintained a positive attitude.
✨Be Ready for Practical Questions
Expect questions that assess your administrative skills and proficiency in Microsoft Office. Brush up on your knowledge of Outlook, Word, and Excel, and be prepared to discuss any experience you have with finance software or rota management, even if it’s minimal.
✨Demonstrate Adaptability and Team Spirit
CareTech values proactive and adaptable individuals. Think of instances where you’ve had to adapt to change or contribute to team improvements. Be ready to discuss how you can actively participate in team meetings and support your colleagues in creating those 'Extraordinary Days'.