Referral and Assessment Manager
Referral and Assessment Manager

Referral and Assessment Manager

Full-Time 36000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive occupancy and manage referrals in supported living and residential services.
  • Company: Join a values-driven organisation making a real difference in health and social care.
  • Benefits: Competitive salary, car allowance, and opportunities for professional growth.
  • Why this job: Shape high-quality services and build meaningful relationships in the community.
  • Qualifications: Experience in health and social care with strong relationship-building skills.
  • Other info: Be part of a dynamic team focused on delivering exceptional care.

The predicted salary is between 36000 - 48000 £ per year.

Locations: North London, Essex, Hertfordshire, Buckinghamshire & West Berkshire

Salary: £42,000 per annum + Car Allowance

Reporting to: Performance Director

Key Responsibilities

  • Drive occupancy by managing and converting referrals across supported living and residential services
  • Follow up and manage new enquiries in a timely and professional manner
  • Complete robust, person-centred client assessments
  • Build strong relationships with commissioners, care managers, funders, families, and external professionals
  • Coordinate and attend service visits, ensuring a high-quality experience for all visitors
  • Work closely with home managers to ensure services are presented to the highest standard
  • Support tender submissions and new business development activity
  • Maintain accurate marketing and referral databases
  • Produce timely reports, statistics, and performance information
  • Support and deliver promotional events, service launches, and regional/national exhibitions
  • Achieve agreed KPIs and divisional targets

About You

You will be a confident, professional individual with strong commercial awareness and a passion for delivering high-quality care.

Essential

  • A professional background in Health & Social Care
  • Experience working with local authorities, commissioners, or funding bodies
  • Proven experience in completing detailed assessments and securing placements
  • Strong relationship-building, communication, and organisational skills
  • Confidence using Microsoft Office and business systems

Desirable

  • Strong knowledge of the health and social care market
  • Understanding of complex needs, diagnoses, and regulatory standards
  • Marketing or business development experience in care services

Why Join Us?

We offer a competitive salary, car allowance, and the opportunity to play a pivotal role in shaping and growing high-quality services that make a real difference to people’s lives. If you are ambitious, people-focused, and commercially driven, we would love to hear from you. Apply now to be part of a growing, values-driven organisation.

Referral and Assessment Manager employer: CareTech Group

Join a dynamic and values-driven organisation that prioritises high-quality care and employee development. As a Referral and Assessment Manager, you will benefit from a competitive salary and car allowance, while working in a supportive environment that fosters strong relationships and professional growth. With opportunities to shape services that truly impact lives, this role in North London and surrounding areas offers a meaningful career path in the health and social care sector.
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Contact Detail:

CareTech Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Referral and Assessment Manager

✨Tip Number 1

Network like a pro! Reach out to your contacts in the health and social care sector. Attend local events or webinars where you can meet commissioners and care managers. Building those relationships can really help you stand out.

✨Tip Number 2

Be proactive with follow-ups! After applying, don’t just sit back. Send a friendly email to check on your application status or express your enthusiasm for the role. It shows you're keen and keeps you on their radar.

✨Tip Number 3

Prepare for interviews by knowing your stuff! Research the company’s services and recent developments in the health and social care market. This will help you answer questions confidently and show that you’re genuinely interested.

✨Tip Number 4

Apply through our website! We make it easy for you to find roles that match your skills and passion. Plus, it ensures your application goes directly to us, giving you a better chance of being noticed.

We think you need these skills to ace Referral and Assessment Manager

Referral Management
Client Assessment
Relationship Building
Communication Skills
Organisational Skills
Microsoft Office Proficiency
Commercial Awareness
Health & Social Care Knowledge
Understanding of Complex Needs
Regulatory Standards Knowledge
Marketing Experience
Business Development Skills
KPI Achievement
Data Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your background in Health & Social Care and any relevant experience with local authorities or commissioners.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about delivering high-quality care. Share specific examples of how you've built relationships and managed referrals in previous roles.

Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Include any KPIs you’ve met or exceeded, and how your contributions have positively impacted your previous organisations.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at CareTech Group

✨Know Your Stuff

Make sure you understand the ins and outs of health and social care, especially in relation to referrals and assessments. Brush up on local authorities and funding bodies, as well as any recent changes in regulations that might affect the role.

✨Showcase Your Relationship Skills

Prepare examples of how you've built strong relationships with commissioners, care managers, and families in the past. Think about specific situations where your communication skills made a difference, and be ready to share these stories during the interview.

✨Be Data Savvy

Since the role involves maintaining marketing and referral databases, demonstrate your confidence with Microsoft Office and any relevant business systems. Bring along examples of reports or statistics you've produced in previous roles to showcase your analytical skills.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations, like managing new enquiries or coordinating service visits. Practice your responses to these scenarios, focusing on your problem-solving abilities and how you ensure a high-quality experience for all involved.

Referral and Assessment Manager
CareTech Group
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