Care Service Manager

Care Service Manager

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support adults in living fulfilling lives and improve their care experience.
  • Company: CareTech, a person-centred care company dedicated to empowering individuals.
  • Benefits: Competitive salary, management incentives, and a Blue Light Card for discounts.
  • Why this job: Make a real difference in the lives of vulnerable adults every day.
  • Qualifications: NVQ Level 3 in Health and Social Care and experience with complex individuals.
  • Other info: Join a supportive team with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Location: Tameside

Salary: Competitive

Car Driver - Essential due to the nature of this post.

CareTech is a person‑centred care company that provides quality care to adults nationwide. Our vision is a world where there is equal opportunity for individuals to live independently and make their own decisions. We refer to this as Extraordinary Days, Every Day.

Main Duties and Responsibilities

  • To supervise and lead a team of support workers to enable our service users to lead as fulfilling and satisfying a life as they possibly can.
  • To act as a role model for staff, so that they are encouraged to understand the people you are supporting.
  • To be actively engaged with service users and staff, continuously seeking opportunities for improvements to service users’ lifestyles and staff’s skills and commitment to achieve this.
  • To participate in the day-to-day implementation of individual support plans and activities within a challenging environment.
  • To maintain effective communication and liaison with service users, families and others whilst respecting appropriate confidentiality.
  • To maintain accurate notes and records as and when required.
  • To work as part of a team to provide high quality care.

Qualifications and Skills

  • You will have experience in working with complex individuals and will hold a level 3 diploma in health and social care.
  • Positive behaviour training would be an advantage; however, you will be able to demonstrate an understanding of working with complex people and the challenges they face.
  • You will be forward-thinking and use communication to facilitate and break down barriers to good care.

Personal Characteristics

  • NVQ Level 3 in Health and Social Care or equivalent is essential.
  • Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues.
  • The ability to keep calm under pressure.
  • Confidence to work alone and as part of a team.
  • Excellent communication skills.
  • The passion to work with vulnerable adults.
  • The desire and commitment to achieve high standards of safeguarding.

Rewards & Benefits

As a member of the CareTech leadership team, you will participate in a Management Incentive Plan that will enable you to share in the long‑term success of the Company.

Company Standard Benefits: Blue Light Card.

CareTech Community Services are proud to inform you that they are a “Disability Confident Leader”. Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.

Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage.

Care Service Manager employer: CareTech Group

CareTech is an exceptional employer that prioritises the well-being and development of its staff while providing quality care to adults in Tameside. With a strong commitment to person-centred care, employees benefit from a supportive work culture, opportunities for professional growth, and participation in a Management Incentive Plan that rewards long-term success. The company also champions inclusivity and offers unique advantages such as a Blue Light Card and recognition as a 'Disability Confident Leader', making it a fulfilling place to work for those passionate about making a difference.
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Contact Detail:

CareTech Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care Service Manager

✨Tip Number 1

Network like a pro! Reach out to people in the care sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to care management. Think about how you would handle specific situations with service users and staff, as this will show your understanding of the role.

✨Tip Number 3

Show your passion! When you get the chance to speak with potential employers, let them know why you love working in care. Share personal stories that highlight your commitment to making a difference in people's lives.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for dedicated individuals who share our vision of extraordinary care.

We think you need these skills to ace Care Service Manager

Leadership Skills
Team Management
Communication Skills
Understanding of Complex Needs
Experience with Challenging Behaviour
Health and Social Care Knowledge
Record Keeping
Problem-Solving Skills
Calmness Under Pressure
Commitment to Safeguarding
Positive Behaviour Training
Ability to Work Independently
Collaboration Skills
Empathy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your qualifications, especially your NVQ Level 3 in Health and Social Care, and any relevant experience with complex individuals.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about working with vulnerable adults. Share specific examples of how you've made a difference in previous roles, and show us your understanding of person-centred care.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon and make sure we can easily see how your experience aligns with the role of Care Service Manager.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application will be processed efficiently, and you'll be one step closer to joining our team!

How to prepare for a job interview at CareTech Group

✨Know Your Stuff

Make sure you understand the role of a Care Service Manager inside out. Familiarise yourself with the responsibilities, especially around supporting individuals with complex needs. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Experience

Prepare specific examples from your past work where you've successfully managed teams or improved care for service users. Highlight your experience with challenging behaviours and how you've used communication to break down barriers. Real-life stories resonate well with interviewers.

✨Demonstrate Your Passion

Let your passion for working with vulnerable adults shine through. Talk about why you chose this field and what motivates you to provide high-quality care. This personal touch can set you apart from other candidates who may focus solely on qualifications.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how the company measures success in care delivery. It shows that you're engaged and thinking about how you can contribute to their vision.

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