At a Glance
- Tasks: Manage shift requests and ensure our services are fully staffed during evenings and weekends.
- Company: Carestaff Solutions, a care-led organisation supporting health and social care services.
- Benefits: Flexible hours, supportive team, and opportunities for personal development.
- Other info: Fast-paced role with no two shifts the same, perfect for proactive individuals.
- Why this job: Make a real difference in the lives of vulnerable individuals while working in a dynamic environment.
- Qualifications: Strong problem-solving skills, great communication, and a caring approach.
The predicted salary is between 30000 - 40000 £ per year.
At Carestaff Solutions, we are not just a staffing provider — we are a care‑led organisation supporting services across health and social care. We work in partnership with our clients to provide safe, consistent and high‑quality support to vulnerable individuals. We are now looking for a reliable, proactive and people‑focused On‑Call Coordinator to join our team and support our out‑of‑hours service.
Working Hours: Weekday Evenings: 5:00 pm – 10:00 pm, Weekends: Early & Late shifts available
The Role: As part of our on‑call team, you will play a key role in ensuring our services remain fully staffed and supported outside of core hours. You will be responsible for:
- Managing incoming shift requests.
- Contacting and booking workers into shifts.
- Responding to last‑minute changes and emergencies.
- Supporting both clients and workers professionally.
- Ensuring all shifts are filled efficiently.
- Maintaining clear and accurate communication.
- Working closely with the wider team to ensure continuity.
This is a fast‑paced and rewarding role, where no two shifts are the same.
What We Are Looking For:
- A natural problem solver – calm under pressure and solution‑focused.
- Upbeat and positive with a great personality.
- Strong at building relationships with both workers and clients.
- Confident with phone communication.
- Comfortable using computer systems and handling multiple tasks.
- Able to work under pressure and prioritise effectively.
- Reliable, organised and proactive.
- Mature and caring in approach, understanding the importance of the work we do.
This role requires someone who genuinely understands that our clients support vulnerable people, and therefore the service we provide must always be safe, responsive and professional.
Why Join Carestaff:
- Be part of a supportive and friendly team.
- Work within a purpose‑driven organisation.
- Flexible hours that fit around your schedule.
- Opportunity to develop within health & social care operations.
- Make a real difference behind the scenes.
How to Apply: Please send your CV to: leanne@carestaffsolutions.co.uk
Out of Hours On-Call Coordinator (Evenings & Weekends) in Preston employer: Carestaff Solutions
Carestaff Solutions is an exceptional employer that prioritises the well-being and development of both its staff and the children they serve. With a strong focus on employee growth, we offer comprehensive training opportunities and dedicated support from experienced consultants, all within the vibrant and diverse environment of Greater London. Join us to make a meaningful impact while enjoying a fulfilling career in residential care.
StudySmarter Expert Advice🤫
We think this is how you could land Out of Hours On-Call Coordinator (Evenings & Weekends) in Preston
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work at Carestaff Solutions. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the phone interview! Since this role involves a lot of communication, practice your phone skills. Be ready to showcase your problem-solving abilities and how you handle pressure.
✨Tip Number 3
Show your personality! When you get the chance to meet the team, let your upbeat and positive nature shine through. They’re looking for someone who fits in with their caring culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a purpose-driven organisation like Carestaff Solutions.
We think you need these skills to ace Out of Hours On-Call Coordinator (Evenings & Weekends) in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the role of an On-Call Coordinator. Highlight your problem-solving abilities and any relevant experience in health and social care to show us you're the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for supporting vulnerable individuals and how your upbeat personality can contribute to our team. Keep it professional but let your personality come through!
Showcase Your Communication Skills:Since this role involves a lot of phone communication, make sure to mention any experience you have in this area. We want to see that you’re confident and clear when communicating with both clients and workers.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Carestaff Solutions
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the On-Call Coordinator. Familiarise yourself with managing shift requests and how to handle emergencies. This will help you demonstrate your problem-solving skills and show that you're proactive.
✨Showcase Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully communicated with clients or colleagues in the past. Highlight your upbeat personality and how it helps you connect with others, especially in high-pressure situations.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you prioritise tasks and manage multiple responsibilities. You might want to mention specific tools or methods you use to stay organised, as this will reassure them that you can handle the fast-paced nature of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics or how they handle last-minute changes. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
