Support Services Manager (Long Term Care) in Cambridge

Caressant Care is looking for a passionate Support Services Manager to join our team of care providers in Cambridge, Ontario. For nearly 50 years, Caressant Care has created a comfortable and caring home environment for our residents across Ontario to receive high-quality care. We proudly serve over 1,500 residents across our 15 long‑term care homes and ten retirement homes. Operating primarily in small towns, Caressant Care creates tight‑knit communities where everyone knows and looks out for one another. At Caressant Care, we prioritise the well‑being of our employees and provide them with opportunities to learn and grow, whether they are experienced professionals or just starting.

What We Offer:

• A caring and comfortable space for our residents, their families and our employees.
• Learning and growth opportunities for professionals at all stages of their careers.
• Competitive wages and benefits.

What You Bring:

The Support Services Manager is responsible for the dietary, maintenance, housekeeping, and laundry services in the Home, maintaining an overall hygienic environment for all residents, team members, and visitors. Reporting to the Executive Director, the Support Services Manager is responsible for the overall cleanliness, sanitation and dietary operations of the home in accordance with legislative requirements and Caressant Care policies and procedures.

Skills And Knowledge Required:

• Current active membership in the Canadian Society of Nutrition Management (CSNM) or as a registered dietitian.
• Knowledge of evidence‑based practices or prevailing practices regarding dietary, housekeeping, laundry and maintenance, as applicable.
• Strong knowledge of the Fixing Long‑term Care Act and Regulations, RHRA Regulations, and other relevant legislation.
• Excellent knowledge of Infection Control and related practices and procedures.
• Excellent knowledge of the Occupational Health and Safety Act and Regulations.
• Previous experience in a unionized health care environment is considered an asset.
• Ability to handle multiple tasks and competing priorities.
• Proven communication, organizational, and problem‑solving skills and demonstrated leadership qualities.
• Exceptional interpersonal skills, with the ability to communicate (verbal and written) and connect with all levels of the organization, as well as with external stakeholders.

The salary range is $56,000 - $70,000 per year, commensurate with experience and qualifications. If this resonates with you, we would love to have a conversation about you joining our team! Please apply using the form below. Our focus at Caressant Care is on hiring individuals whose skills and abilities will contribute most to our organisation’s success and who also mirror the communities in which we operate. All qualified candidates are encouraged to apply, regardless of their ethnic and cultural background, disability, sexual orientation, gender identity or expression. If you have questions or require accommodations during the application process, please email info@caressantcare.com or call 519-539‑0408. We thank all applicants for their interest; however, only those selected for further consideration will be contacted. The successful candidate will be required to undergo a Criminal Reference Check with a Vulnerable Sector Screening.