At a Glance
- Tasks: Oversee integration issues and ensure effective resolution across complex systems.
- Company: Join a globally renowned automotive OEM in the Midlands.
- Benefits: Competitive pay, contract role with 40 hours per week.
- Why this job: Make an impact by driving actions based on KPIs and working with senior stakeholders.
- Qualifications: Degree level education or equivalent experience in issue management.
- Other info: Dynamic environment with opportunities for professional growth.
The predicted salary is between 25 - 34 Β£ per hour.
Location: Gaydon, Warwickshire
Rate: Β£33.88ph via an Umbrella Company (Inside IR35) or Β£25.26ph PAYE
Employment Type: Contract
Hours: Standard 40 Hours Per Week
Opportunity to work for a Worldwide Renowned Automotive OEM in the Midlands in a contract role, within the Issue Management team.
Duties: This role is responsible for overseeing the identification, tracking, and resolution of integration issues across complex systems. While the role demands a high level of technical understanding, it is not hands-on in nature. The successful candidate will ensure consistent adherence to established processes, effective utilisation of issue management tools and clear and transparent reporting to Senior Stakeholders. Key aspects of this role involve the ability to drive actions based on clear KPIs around defect management with Stakeholders across the company. Strong skills in developing metrics, dashboards, and professional presentations are essential.
Skills:
- Strong knowledge of issue and defect management processes and tools.
- Proficiency in root cause analysis techniques and problem-solving methodologies.
- Ability to develop, interpret, and present metrics, KPIs and performance dashboards.
- Solid understanding of software integration principles and dependencies.
- Excellent communication skills with the ability to lead discussions on complex or sensitive matters.
- High attention to detail and process discipline.
- Ability to identify areas of weakness and where help is needed.
- Experience working within structured project governance frameworks (e.g., PMO, programme teams).
- Familiarity with Agile and Waterfall delivery models.
- Ability to maintain and update issue registers and tracking systems with accuracy and rigour.
- Ability to facilitate regular issue review meetings, ensuring clear ownership and timely follow-up.
Education: Educated to degree level, or equivalent relevant experience.
Additional Information: This role is INSIDE IR35.
Our Clients are unable to provide sponsorship for Tier 2 General Visas; therefore, only candidates eligible to work in the UK need apply!
Issue Management Specialist in Warwick employer: Caresoft Global Ltd
Contact Detail:
Caresoft Global Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Issue Management Specialist in Warwick
β¨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about opportunities at renowned OEMs. A friendly chat can sometimes lead to a foot in the door.
β¨Tip Number 2
Prepare for interviews by brushing up on your issue management knowledge. Be ready to discuss how you've tackled integration issues in the past and how you can drive actions based on KPIs. Show them you mean business!
β¨Tip Number 3
Donβt forget to showcase your communication skills! Practice explaining complex topics simply and clearly. This will help you stand out, especially when discussing sensitive matters with stakeholders.
β¨Tip Number 4
Apply through our website for the best chance of landing that interview! Weβre here to help you navigate the job market and find the right fit for your skills in issue management.
We think you need these skills to ace Issue Management Specialist in Warwick
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Issue Management Specialist role. Highlight your experience with issue and defect management processes, and donβt forget to showcase your skills in developing metrics and dashboards!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for this role. Mention your understanding of software integration principles and how you can drive actions based on KPIs.
Show Off Your Communication Skills: Since this role involves leading discussions on complex matters, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language to convey your points effectively.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensure it gets the attention it deserves. We canβt wait to see what you bring to the table!
How to prepare for a job interview at Caresoft Global Ltd
β¨Know Your Metrics
Make sure you brush up on your knowledge of KPIs and metrics related to issue management. Be ready to discuss how you've used these in past roles, as well as how you would apply them in this position. Having specific examples will show that you understand the importance of data-driven decision-making.
β¨Master the Tools
Familiarise yourself with the issue management tools mentioned in the job description. If you have experience with specific software or methodologies, be prepared to talk about how you've effectively utilised them in previous roles. This will demonstrate your technical understanding and readiness to hit the ground running.
β¨Communicate Clearly
Since excellent communication skills are crucial for this role, practice articulating complex ideas simply and clearly. Think about how you can convey technical information to non-technical stakeholders. Role-playing with a friend can help you refine your delivery and boost your confidence.
β¨Show Your Problem-Solving Skills
Prepare to discuss specific instances where you've successfully identified and resolved issues in a project setting. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your analytical skills and ability to drive actions based on clear insights.