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- Tasks: Join a dynamic team to ensure top-notch vehicle quality and warranty management.
- Company: Be part of an innovative automotive company focused on high voltage propulsion systems.
- Benefits: Enjoy hybrid work options, competitive pay, and potential for contract extension.
- Why this job: Make a real impact in the automotive industry while working with cutting-edge technologies.
- Qualifications: Experience in quality assurance and automotive systems is essential; advanced Excel skills preferred.
- Other info: This role is confirmed inside IR35, ensuring compliance and security.
Location: Basildon, Essex / Hybrid
Rate: £35.65ph via an Umbrella Company (Inside IR35) - Potentially Negotiable
Employment Type: Contract (initially to 31.12.25 - Intention to extend)
Hours: Standard 37.5 Hours Per Week
- Team of 11 dynamic, motivated engineers striving for the best quality possible
- Working with dealers to fix vehicles correctly first time
- Commodity based engineers – cell/array, BEC/BECM, BCCM charge cord, Motor controller etc
- Vehicle based engineers
- Field investigation engineers
- Warranty spend and supplier chargeback
- Working to identify and contain HV powertrain issues in Europe
- Work closely with the US teams
- Technologies - mHEV, FHEV, PHEV, and BEV
- Responsible for European targets for Repair Rate – R/1000, Cost Per Unit (cost per vehicles sold by how much spend on repairs), CPU, yearly Warranty Spend and Supplier Chargeback
- Using connected vehicle modem data to identify issues faster
- Preparing service teams for new vehicle launches and then dedicating time with new launches to identify issues as fast and possible and contain – Early Warning Process
- Driving down cost per repairs and yearly warranty spend and ensuring suppliers “pay up”
Role:
- To be a key member of the European High Voltage Propulsion Quality Team
- Tracking EU powertrain quality status overall vs targets and across individual commodities
- Using our client’s automotive OEM systems (GCQIS, GTAC, QLIK etc) to identify trends
- Working with VO plants to track claims through ECB system
- Working with US teams on common reporting metrics and monthly senior review presentations
- Presenting weekly to EPE chief engineer the status of warranty and main issues
Key Experience/Skills:
- Previous quality organisation experience
- Experience of the Automotive OEM client’s systems – ECB, PTS, GTAC, GCQIS, QLIK, BSAQ
- Previous experience of quality reporting & working with VO plants on claim binning
- Experience of automotive OEM client’s systems to plot out quality data, both R/1000 and CPU. Identifying trends and being able to interpret the data and engage with the team to contain issues and track these containments in the automotive OEM systems.
- Advanced excel use & data processing experience
- Ability to work within a diverse team is critical
Additional skills preferred:
- Six Sigma, Knowledge of high voltage systems.
- Experience reporting out at all levels within automotive OEM.
Additional Information: THIS POSITION IS CONFIRMED INSIDE IR35
Quality and Warranty Analyst employer: Caresoft Global Ltd
Contact Detail:
Caresoft Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Warranty Analyst
✨Tip Number 1
Familiarise yourself with the specific automotive OEM systems mentioned in the job description, such as GCQIS, GTAC, and QLIK. Understanding how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Brush up on your data analysis skills, particularly in Excel. Since the role involves tracking quality metrics and interpreting data trends, showcasing your ability to handle complex data sets can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees in similar roles within the automotive industry. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Prepare to discuss your experience with quality reporting and how you've successfully identified and contained issues in previous roles. Real-life examples will help illustrate your problem-solving skills and your fit for the team.
We think you need these skills to ace Quality and Warranty Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance and automotive systems. Emphasise your familiarity with the specific tools mentioned in the job description, such as ECB, GTAC, and QLIK.
Craft a Strong Cover Letter: Write a cover letter that directly addresses the key responsibilities of the Quality and Warranty Analyst role. Mention your previous experience in quality organisations and how it aligns with the company's goals.
Showcase Data Skills: Since advanced Excel use and data processing are crucial for this role, provide examples of how you've successfully used these skills in past positions. Highlight any experience with trend analysis and reporting.
Prepare for Potential Questions: Anticipate questions related to your experience with high voltage systems and quality reporting. Be ready to discuss specific instances where you identified trends or contained issues in a team setting.
How to prepare for a job interview at Caresoft Global Ltd
✨Know Your Quality Metrics
Familiarise yourself with key quality metrics such as Repair Rate (R/1000) and Cost Per Unit (CPU). Be prepared to discuss how you have used these metrics in previous roles to drive improvements and contain issues.
✨Demonstrate Data Proficiency
Showcase your advanced Excel skills and experience with automotive OEM systems like GCQIS, GTAC, and QLIK. Prepare examples of how you've used data analysis to identify trends and inform decision-making.
✨Highlight Team Collaboration
Emphasise your ability to work within diverse teams. Share specific instances where you collaborated with cross-functional teams, especially in a warranty or quality context, to resolve issues effectively.
✨Prepare for Technical Questions
Expect technical questions related to high voltage systems and quality reporting. Brush up on relevant concepts and be ready to explain how your knowledge can contribute to the European High Voltage Propulsion Quality Team.
