At a Glance
- Tasks: Drive digital transformation by improving operational efficiency and automating processes.
- Company: Join a forward-thinking company in Manchester focused on innovation.
- Benefits: Competitive pay, hybrid work model, and potential for contract extension.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact by leading automation projects and optimising workflows.
- Qualifications: Experience in data analysis, automation tools, and project management required.
The predicted salary is between 60000 - 62000 £ per year.
The Operational Efficiency and Automation Specialist plays a critical role in driving our client’s Credit's digital transformation within the Manchester Business Centre (MBC) Operations. This role focuses on leveraging data analysis, automation, and cross‑functional collaboration to improve operational efficiency and create customer‑centric solutions. A key immediate focus for this role will be leading the strategic migration and decommissioning of legacy Alteryx workflows by 2027, evaluating modern alternative tools, and transitioning processes seamlessly. The successful candidate will work closely with MBC Departments, Compliance, Product, and Engineering teams to identify, implement, and maintain efficient processes, ensuring Salesforce and other core systems are leveraged to their full potential.
Essential Skills & Experience
- Data Analysis & Visualisation: Proven ability to analyse operational data, identify trends, and extract actionable insights. Proficiency in SQL and data visualisation tools (specifically Power BI).
- ETL & Data Migration Experience: Experience working with ETL (Extract, Transform, Load) processes. Hands‑on experience with Alteryx (or a strong understanding of how to audit and migrate Alteryx workflows to other modern tools) is highly desirable.
- Automation & Low‑Code Development: Hands‑on experience implementing workflow automation and business applications using Power Automate, Power Apps, or similar tools.
- Salesforce Familiarity: Experience working with Salesforce, including extracting data, understanding Salesforce object structures, running reports, or integrating Salesforce with external databases and automation tools.
- Process Mapping & Problem Solving: Strong understanding of process optimisation methodologies and experience documenting workflows.
- Project Management: Proven ability to manage projects from inception to completion, specifically time‑bound migration or systems‑transition projects.
- Communication & Collaboration: Excellent communication skills, with the ability to translate complex technical, migration, or data concepts to non‑technical operational stakeholders.
Preferred Skills & Experience
- Direct experience leading a software decommissioning or tool‑migration project.
- Experience with Python or R for advanced data analysis and ETL scripting.
- Experience working with Big Data environments and cloud‑based platforms (e.g., Microsoft Azure, Google Cloud Platform).
- Salesforce Administrator or Developer certifications (or equivalent hands‑on experience configuring Salesforce flows).
- Experience working within a regulated financial services environment (e.g., Automotive OEM Credit or similar).
Principle Duties
- Alteryx Migration & Tool Evaluation (Key Strategic Project): Lead the audit, decommissioning, and migration of legacy Alteryx workflows by 2027. Evaluate modern alternative solutions (e.g., Power Platform, Python, SQL, or other ETL tools), design the transition roadmap, and execute the migration of data pipelines to ensure zero business disruption.
- Data Analysis & Insight Generation: Analyse operational data (including Salesforce and other core platform data) to identify trends, patterns, and areas for improvement. Develop data‑driven recommendations for process optimisation. Create and maintain reports and dashboards (primarily in Power BI) to visualise key performance indicators (KPIs).
- Automation Solution Development & Implementation: Design, develop, and implement automation solutions (using Power Automate, Power Apps, or similar low‑code tools) to streamline operational processes. Integrate these solutions with core platforms like Salesforce to automate manual data entry and system updates.
- Process Optimisation & Re‑engineering: Identify and eliminate inefficiencies in operational processes. Partner with business units to map, develop, and implement improved workflows, documenting changes and training staff as needed.
- AI Tool Optimisation & Support: Provide expert support and training to operational teams on the effective use of existing AI tools. Develop training materials, troubleshoot issues, and track user adoption.
- Cross‑Functional Collaboration & Data Governance: Collaborate closely with Product, Engineering, and Compliance teams to support the deployment of new AI and automation projects. Ensure data quality, accuracy, and compliance with relevant regulations during migrations and integrations.
Additional Information
- Hybrid (minimum 3 days per week in the Manchester office)
- Duration: Fixed‑term until 31/12/2026 (with potential to extend into 2027, TBC)
- Only candidates eligible to work in the UK need apply.
Operational Efficiency and Automation Specialist - F56493 in Manchester employer: Caresoft Global Limited
As an Operational Efficiency and Automation Specialist at our Manchester Business Centre, you will be part of a dynamic team dedicated to driving digital transformation and enhancing operational efficiency. We offer a collaborative work culture that values innovation and continuous improvement, alongside opportunities for professional growth through hands-on experience with cutting-edge tools and technologies. With a focus on employee development and a commitment to creating customer-centric solutions, this role provides a meaningful and rewarding career path in a vibrant city known for its rich cultural heritage and thriving business environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Efficiency and Automation Specialist - F56493 in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to their digital transformation. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to operational efficiency and automation. Think about how your skills in data analysis and process optimisation can directly benefit the company’s goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Operational Efficiency and Automation Specialist - F56493 in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Efficiency and Automation Specialist role. Highlight your experience with data analysis, automation tools, and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Showcase Your Skills:In your application, don’t just list your skills—show us how you've used them! Whether it's SQL, Power BI, or your experience with Alteryx, give us examples of how you've applied these in real-world scenarios. This helps us see your potential impact.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Caresoft Global Limited
✨Know Your Data Tools
Make sure you brush up on your SQL and Power BI skills before the interview. Be ready to discuss how you've used these tools in past projects, especially in data analysis and visualisation. Having specific examples of how you've extracted insights from operational data will really impress them.
✨Showcase Your Automation Experience
Prepare to talk about your hands-on experience with workflow automation tools like Power Automate or Power Apps. Think of a project where you implemented an automation solution that improved efficiency. Being able to explain the process and the impact it had will demonstrate your capability for this role.
✨Understand the Migration Process
Since this role involves migrating Alteryx workflows, be ready to discuss any similar experiences you've had with ETL processes or tool migrations. Highlight your problem-solving skills and how you managed to ensure a smooth transition without disrupting business operations.
✨Communicate Clearly
This position requires excellent communication skills, so practice explaining complex technical concepts in simple terms. Think about how you would describe your past projects to non-technical stakeholders. Clear communication can set you apart from other candidates.
