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- Tasks: Shape and deliver engaging internal communications for Indirect Procurement.
- Company: Join a leading automotive company in a dynamic role.
- Benefits: Competitive pay, flexible working hours, and a supportive team environment.
- Why this job: Make a real impact by enhancing employee engagement and communication strategies.
- Qualifications: Experience in internal communications and event planning is essential.
- Other info: Opportunity for growth and collaboration with senior leaders.
The predicted salary is between 25 - 34 £ per hour.
The Communications & Engagement Specialist for Indirect Procurement is responsible for shaping and delivering a clear, engaging, and strategically aligned communications approach across the function. The role ensures employees are informed, connected, and equipped to support Indirect Procurement’s priorities, while strengthening culture and engagement through consistent messaging and strong cross-functional collaboration with their stakeholders and business partners, including IO Communications, and Senior Leadership.
Key Accountabilities and Responsibilities
- Internal Communications Strategy: Lead the development and delivery of the Internal Communications strategy for Indirect Procurement, ensuring alignment with organisational objectives and the Creators’ Code. Interpret, define and deliver communication priorities, channels, stakeholders, and cadence to support clear internal engagement.
- Message Development & Delivery: Create and deliver clear, compelling, and engaging messages across all internal channels, ensuring information is easy to understand and actionable. Maintain strong editorial standards for tone, clarity and brand consistency across all communications. Recommend channel improvements, content adjustments, and new methods to strengthen employee engagement and communication effectiveness.
- Leadership Communication Support: Develop effective leadership communication materials including scripts, talking points, presentations, and briefing packs. Advise leaders on communication approach, messaging, and audience engagement to support visibility and impact.
- Change Communication: Lead and coordinate change communication activity relating to processes, systems, organisational changes, and strategic initiatives. Translate complex changes into clear narratives that support awareness, understanding, and adoption across the function.
- Cross-Functional Partnership: Work closely with HR, IT, senior leaders, IO Communications, and broader Procurement teams to ensure alignment on culture, engagement, and messaging. Support cross-functional initiatives by delivering communication plans that connect teams and enable cohesive storytelling across the business.
- Events Planning & Delivery: Plan and coordinate key departmental events, including Town Halls, Learning Sessions, and Social Connects. Deliver high-quality events in partnership with key speakers, ensuring Indirect Procurement teams remain engaged and informed on business updates and upcoming developments.
- Supplier Communication Alignment: Manage and refresh the Indirect Procurement Supplier distribution list. Engage with the Supplier Relationship Management team to deliver key supplier events and messages aligned to the communications strategy.
- Other: Undertake any other work as directed by their line manager in connection with their job as may be requested from time to time.
Key Performance Indicators: Communications strategy reviewed and refreshed twice per year, stakeholder map updated quarterly, 100% of leadership communication products delivered on time and to quality standards, 100% of communication plans and events delivered to agreed timelines, and a minimum of 1 communication improvement implemented per quarter based on data and feedback.
Knowledge, Skills and Experience
- Essential: Previous experience and background in internal communications with a proven track record of delivering aligned communications and engagement strategies to diverse audiences.
- Functional Skills: Experience delivering a communication and events plan from formation to execution; End-to-end delivery of departmental events (Town Halls, Learning Sessions, Social connects); Knowledge of communications and engagement theories to develop a strategy for the function; Development and maintenance of multiple communication channels (SharePoint, Teams, Yammer, Social Media, etc.); High level of competency using Microsoft PowerPoint, Word and Excel; Able to create engaging videos for internal channels and explore sharing opportunities beyond indirect Procurement.
- Interpersonal Skills: Ability to work independently and proactively, taking ownership for own work; Team-oriented, considering wider needs; Strong interpersonal/communication skills, including change leadership; Strong stakeholder relationship management and ability to communicate at all levels; Ability to coordinate, collaborate and influence.
- Personal Profile: Integrity and empathy with customer experience as a priority; Growth mindset, resilience, and receptiveness to new ideas.
Our clients are unable to provide sponsorship for visas; therefore, only candidates eligible to work in the UK need apply.
Communications & Engagement Specialist - J36826490 employer: Caresoft Global Limited
Contact Detail:
Caresoft Global Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications & Engagement Specialist - J36826490
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already working in communications and engagement roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your skills align with their goals, especially around internal communications and engagement strategies.
✨Tip Number 3
Showcase your creativity! Bring examples of your previous work, like communication plans or event materials, to the interview. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Communications & Engagement Specialist - J36826490
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in internal communications. We want to see how your skills align with the role of Communications & Engagement Specialist, so don’t hold back on showcasing your relevant achievements!
Showcase Your Creativity: This role is all about engaging communication, so let your personality shine through! Use clear, compelling language in your application and consider including examples of your previous work that demonstrate your ability to create engaging content.
Be Specific About Your Experience: When detailing your past roles, focus on specific projects or initiatives you've led that relate to internal communications and engagement strategies. We love seeing quantifiable results, so if you improved engagement metrics, share those numbers!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Caresoft Global Limited
✨Know Your Audience
Before the interview, research the company’s culture and values. Understand who you’ll be speaking to, especially if it includes senior leaders. Tailor your responses to resonate with their priorities and communication style.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully developed and delivered internal communications in the past. Be ready to discuss specific strategies you've implemented and the impact they had on employee engagement and understanding.
✨Be Ready for Change Management Questions
Expect questions about your experience with change communication. Prepare to share how you've translated complex changes into clear narratives and how you’ve engaged stakeholders during transitions.
✨Demonstrate Cross-Functional Collaboration
Highlight your ability to work with various teams, such as HR and IT. Share examples of successful projects where you coordinated with different departments to achieve a common goal, showcasing your teamwork and relationship management skills.
