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For Companies At a Glance
- Tasks: Manage client relationships, drive business development, and oversee content management.
- Company: Join Carers UK, a charity dedicated to supporting unpaid carers with innovative digital solutions.
- Benefits: Enjoy a hybrid work model, competitive salary, and a supportive team environment.
- Other info: Diverse and inclusive workplace committed to creating a sense of belonging for all.
- Why this job: Make a real difference in the lives of carers while developing your professional skills.
- Qualifications: Strong communication skills and experience in account management are essential.
The predicted salary is between 36000 - 60000 £ per year.
A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Account Executive to join our friendly and supportive team, ideally on the 1 June, for a 12 month (maternity cover) contract. This is a hybrid role, with an expectation to attend our office at least one day a week. The role will focus on account and client relationship management, business development and content management.
About us
Having the right information at the right time can make a significant difference to carers and the people they look after. We believe that technology has a vital role to play in supporting carers and digital solutions can prove both cost effective and highly beneficial. That’s why we developed the Digital Resource for Carers, a service designed to give unpaid carers the support they need when they need it. Delivered through subscribing organisations such as local authorities and other service providers, the Digital Resource for Carers platform is packed with carefully curated resources, e-learning modules, hands-on guides and tools to help carers manage their caring responsibilities and look after themselves. The Digital Resource for Carers platform is customisable allowing subscribing organisations to promote their own content to their beneficiaries. Through our comprehensive wrap-around service, we identify carers in the localities we work in and promote the service to them via a series of geotargeted Social Media campaigns. The service delivers additional support to carers via a monthly newsletter and regular online sessions.
About you
The person in this role will be an excellent communicator and experienced in account management. As well as exceptional customer service skills, you’ll have good knowledge of IT packages and good organisational skills.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard. To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds. As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant. At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 12pm, Friday 10 April. Carers UK anonymises all applications prior to shortlisting. Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge. Carers UK are actively interviewing as we receive applications. Carers UK may carry out online and social media checks before a formal offer is made.
Senior Account Executive (maternity cover) employer: Carers UK
Contact Detail:
Carers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Executive (maternity cover)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Account Executive role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they support carers. Be ready to discuss how your experience aligns with their mission. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest roles listed there, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Senior Account Executive (maternity cover)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Executive role. Highlight your experience in account management and client relationships, as these are key aspects of the job. We want to see how your skills align with what we do at StudySmarter!
Showcase Your Communication Skills: As an excellent communicator, it's important to demonstrate this in your written application. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully managed client relationships in the past. We love a good story!
Highlight Your IT Proficiency: Since the role requires good knowledge of IT packages, make sure to mention any relevant software or tools you’re familiar with. This will show us that you’re ready to hit the ground running and can adapt to our tech-driven environment.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Carers UK
✨Know the Company Inside Out
Before your interview, take some time to research Carers UK and their mission. Understand their Digital Resource for Carers and how it supports unpaid carers. This knowledge will help you demonstrate your genuine interest in the role and align your answers with their values.
✨Showcase Your Communication Skills
As a Senior Account Executive, excellent communication is key. Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss specific situations where your communication skills made a difference, whether in resolving issues or developing new business.
✨Highlight Your Organisational Skills
This role requires good organisational skills, so come prepared with examples of how you've effectively managed multiple accounts or projects simultaneously. Discuss any tools or methods you use to stay organised and ensure nothing falls through the cracks.
✨Embrace Diversity and Inclusion
Carers UK values diversity and inclusion, so be prepared to discuss how you can contribute to this culture. Share your experiences working in diverse teams or how you've supported inclusivity in previous roles. This will show that you understand and appreciate their commitment to creating a welcoming workplace.