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- Tasks: Manage client relationships, drive business development, and oversee content management.
- Company: Join a supportive team at Carers UK, dedicated to helping unpaid carers.
- Benefits: Hybrid work model, inclusive culture, and opportunities for personal growth.
- Other info: Diversity-focused organisation seeking passionate individuals from all backgrounds.
- Why this job: Make a real difference in the lives of carers with innovative digital solutions.
- Qualifications: Strong communication skills and experience in account management required.
The predicted salary is between 36000 - 60000 £ per year.
A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Account Executive to join our friendly and supportive team, ideally on the 1 June, for a 12 month (maternity cover) contract. This is a hybrid role, with an expectation to attend our office at least one day a week. The role will focus on account and client relationship management, business development and content management.
About us
Having the right information at the right time can make a significant difference to carers and the people they look after. We believe that technology has a vital role to play in supporting carers and digital solutions can prove both cost effective and highly beneficial. That’s why we developed the Digital Resource for Carers, a service designed to give unpaid carers the support they need when they need it. Delivered through subscribing organisations such as local authorities and other service providers, the Digital Resource for Carers platform is packed with carefully curated resources, e-learning modules, hands-on guides and tools to help carers manage their caring responsibilities and look after themselves. The Digital Resource for Carers platform is customisable allowing subscribing organisations to promote their own content to their beneficiaries. Through our comprehensive wrap-around service, we identify carers in the localities we work in and promote the service to them via a series of geotargeted Social Media campaigns. The service delivers additional support to carers via a monthly newsletter and regular online sessions.
About you
The person in this role will be an excellent communicator and experienced in account management. As well as exceptional customer service skills, you’ll have good knowledge of IT packages and good organisational skills.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard. To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds. As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
How to apply
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss. The closing date for applications is 12pm, Friday 10 April. Carers UK anonymises all applications prior to shortlisting. Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge. Carers UK are actively interviewing as we receive applications. Carers UK may carry out online and social media checks before a formal offer is made.
Senior Account Executive (maternity cover) in London employer: Carers UK
Contact Detail:
Carers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Executive (maternity cover) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A friendly chat can lead to referrals or insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their mission, and think about how your skills align with their needs. Practise common interview questions and have some examples ready to showcase your experience in account management and client relations.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and gives you another chance to highlight why you're the perfect fit for the team.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our mission. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Senior Account Executive (maternity cover) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Executive role. Highlight your experience in account management and client relationships, as these are key aspects of the job. We want to see how your skills align with what we do at StudySmarter!
Showcase Your Communication Skills: As an excellent communicator, it's important to demonstrate this in your written application. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully managed client relationships in the past. We love a good story!
Highlight Your IT Proficiency: Since the role requires good knowledge of IT packages, make sure to mention any relevant software or tools you’re familiar with. This will show us that you’re ready to hit the ground running and can easily adapt to our tech-driven environment.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Carers UK
✨Know the Company Inside Out
Before your interview, take some time to research Carers UK and their Digital Resource for Carers platform. Understand their mission, values, and the specific challenges they address for carers. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Senior Account Executive, excellent communication is key. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Be ready to demonstrate how you can convey complex information clearly and effectively, as this will be crucial in your role.
✨Highlight Your Organisational Skills
In this hybrid role, being organised is essential. Think of specific instances where your organisational skills have led to successful outcomes, whether in account management or business development. Discuss how you prioritise tasks and manage your time effectively, especially when juggling multiple clients.
✨Embrace Diversity and Inclusion
Carers UK values diversity and inclusion, so be prepared to discuss how you can contribute to this culture. Share your understanding of the issues faced by carers and how your background or experiences can bring a unique perspective to the team. This will resonate well with the interviewers and align with their values.