Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and develop services for carers, providing vital information and training.
- Company: Join Carers UK, a charity dedicated to improving the lives of millions of carers.
- Benefits: Flexible working, inclusive culture, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with a commitment to accessibility.
- Why this job: Make a real difference in the lives of carers while developing your leadership skills.
- Qualifications: Experience in service delivery and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About us
Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services.
About the role
This is an exciting new post; with oversight of Carers Wales information and advice service, training and learning offer, and Employers for Carers support. As part of a small and busy team, the post holder will be required from time to time to support with delivery of these services, as well as playing a key role in their strategic development.
About you
We are looking for someone with a background in service delivery; with experience of providing information and advice, and designing and delivering training and learning. The ideal post holder will be equally comfortable planning strategically and rolling up their sleeves to deliver. This means we need someone who is a great communicator with excellent leadership skills who can also turn their hand to managing budgets and client accounts, helping us to plan the future development of our services offer. You’ll be fluent in Welsh including in written correspondence with a solid understanding of carers and the issues and challenges they face.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard. To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant. We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss. The closing date for applications is Friday 15 May 2026 at 5pm. Carers UK anonymises all applications prior to shortlisting. Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge. Carers UK are actively interviewing as we receive applications. Carers UK may carry out online and social media checks before a formal offer is made.
Services Manager, Wales in Cardiff employer: Carers UK
Contact Detail:
Carers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Manager, Wales in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Carers UK. Attend events, join relevant groups, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in service delivery and training. When you get the chance to chat with potential employers, use this to demonstrate how you can make a difference at Carers UK.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to Carers UK and express your interest in the Services Manager role. A friendly email can go a long way in making you stand out from the crowd.
✨Tip Number 4
Prepare for the interview! Research Carers UK’s mission and values, and think about how your background aligns with their goals. Practice answering common interview questions, and be ready to discuss how you can contribute to their diverse and inclusive culture.
We think you need these skills to ace Services Manager, Wales in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting carers shine through. We want to see how much you care about making a difference in their lives, so share any personal experiences or insights that connect you to the role.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in service delivery and training. We’re looking for someone who can blend strategic planning with hands-on delivery, so showcase those skills clearly!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – we want to see what makes you the best fit for us!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Carers UK.
How to prepare for a job interview at Carers UK
✨Know Your Stuff About Carers
Before the interview, make sure you understand the challenges faced by carers in Wales. Research the services provided by Carers UK and think about how your experience aligns with their mission. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Communication Skills
As a Services Manager, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully communicated complex information in the past, especially in Welsh. This will demonstrate your fluency and ability to connect with the community.
✨Be Ready to Discuss Strategic Planning
Think about your previous experiences in service delivery and strategic development. Be prepared to discuss specific instances where you've planned and implemented successful projects. Highlight your leadership skills and how you can roll up your sleeves when needed.
✨Embrace Diversity and Inclusion
Carers UK values diversity, so be ready to talk about how you can contribute to an inclusive workplace. Share your thoughts on fostering diversity within teams and how your background can bring a unique perspective to the role.