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- Tasks: Lead CRM implementation projects to enhance support for unpaid carers across the UK.
- Company: Join a passionate organisation dedicated to supporting and advocating for unpaid carers in their communities.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact by improving services for carers while working in a supportive and dynamic environment.
- Qualifications: Experience in project management and CRM systems like Dynamics or Salesforce is essential.
- Other info: Ideal for those who want to contribute to meaningful change in the charity sector.
The predicted salary is between 36000 - 60000 £ per year.
Carers are at the heart of everything we do. That's because unpaid carers are the people holding their communities together. Caring can be rewarding, but far too many carers are facing tough life challenges that can make it hard to keep on going. It could be money worries because they've had to give up work or the sheer exhaustion that can come from caring. Carers, of all ages, including young carers, need much more support. And that's why we're on their side, fighting for the recognition they deserve and delivering the services they need most.
We do this by partnering with our UK-wide network of local organisations, who collectively reached over one million carers last year. We work with our network to deliver the best possible support for carers - both nationally and locally. At a national level we raise funds, influence governments and campaign for change. Then we turn this into what carers really need: small grants, up-to-date information and practical support.
Our ideal candidate:
- Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects.
- Strong understanding of Dynamics / Salesforce CRM systems and their application in a non-profit or charity context.
- Excellent organizational and time management skills, with the ability to manage multiple priorities.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
If this sounds like you, download the attached recruitment pack to find out more about the role.
CRM Implementation Manager employer: CARERS TRUST
Contact Detail:
CARERS TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Implementation Manager
✨Tip Number 1
Familiarise yourself with the specific CRM systems mentioned in the job description, like Dynamics and Salesforce. Understanding their functionalities and how they can be applied in a non-profit context will give you an edge during interviews.
✨Tip Number 2
Highlight your project management experience by preparing examples of past projects where you used Agile or Waterfall methodologies. Be ready to discuss challenges faced and how you overcame them, as this shows your problem-solving skills.
✨Tip Number 3
Network with professionals in the non-profit sector who have experience with CRM implementations. Engaging in conversations can provide insights into the role and may even lead to referrals, which can significantly boost your chances.
✨Tip Number 4
Prepare to demonstrate your communication and interpersonal skills during the interview. Think of scenarios where you've successfully collaborated with diverse teams or stakeholders, as this is crucial for the role.
We think you need these skills to ace CRM Implementation Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the CRM Implementation Manager position. Highlight key skills such as project management, CRM systems knowledge, and communication abilities in your application.
Tailor Your CV: Customise your CV to reflect your experience with Agile and Waterfall project management methodologies. Include specific examples of past CRM implementation projects or digital transformations you've led, especially in a non-profit context.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences directly to the needs of the organisation. Emphasise your passion for supporting carers and how your background aligns with their mission.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your writing is clear and professional, as this reflects your attention to detail and communication skills.
How to prepare for a job interview at CARERS TRUST
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with both Agile and Waterfall methodologies. Highlight specific projects where you successfully implemented CRM systems, detailing the challenges faced and how you overcame them.
✨Demonstrate Your CRM Knowledge
Familiarise yourself with Dynamics and Salesforce CRM systems. Be ready to explain how you've used these tools in previous roles, especially in a non-profit context, and how they can benefit the organisation you're interviewing with.
✨Emphasise Communication Skills
Since the role involves working with diverse teams and stakeholders, prepare examples that showcase your strong communication and interpersonal skills. Think of situations where you effectively collaborated or resolved conflicts.
✨Organisational Skills Matter
Prepare to discuss how you manage multiple priorities and deadlines. Share specific strategies or tools you use to stay organised, as this will demonstrate your ability to handle the demands of the role.
