At a Glance
- Tasks: Lead financial wellbeing support for unpaid carers and manage a team of Welfare Benefits Advisors.
- Company: Join a supportive organisation dedicated to improving the lives of carers in West Sussex.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
- Why this job: Make a real difference in the community by helping carers navigate financial challenges.
- Qualifications: Experience in welfare benefits advice and strong leadership skills required.
The predicted salary is between 40000 - 45000 £ per year.
- Co-ordinator – Carer Financial Wellbeing 1-year Fixed Term Contract
- Work Location: Horsham - Home Based
- Work Pattern: Monday-Friday 9am - 5pm
Closing Date
Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives?
We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator.
This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex.
Carers often experience significant financial challenges because of their caring role.
This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances.
The Carer Financial Wellbeing Coordinator will provide day‑to‑day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers.
The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer.
You will work closely with teams across Carers Support West Sussex to ensure carers receive joined‑up support and that financial wellbeing is embedded throughout our services.
You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county.
The role is a mix of remote/home working and community‑based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities.
Appointments are subject to an appropriate Disclosure and Barring Service.
Job Role
Key Responsibilities
- Line
Management: Provide day‑to‑day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development.
- Information & Guidance: Deliver high‑quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation.
- Facilitate
Learning: Design and deliver group sessions face‑to‑face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers’ financial concerns.
- Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement.
- Demonstrate Impact: Use outcome‑based tools to evidence impact, identify gaps in provision and support continuous service development.
- Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined‑up support.
- Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety.
About You
- Welfare Benefits
- A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments.
- Proven experience of providing in-depth welfare benefits advice, including complex cases.
- Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role.
- Facilitation: Experience of delivering group sessions workshops or training, both face‑to‑face and online.
- Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework.
- Problem‑Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems.
- Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided.
- IT Skills: Highly competent IT skills, including experience of using databases or CRM systems.
- Collaboration: Ability to work effectively with various teams and stakeholders.
- Employee Benefits
- Training and Development: Opportunities for professional development and training.
- Flexible Working: Flexible working hours and remote working options.
- Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
- Healthcare and Employee Assistance Programme with perks and discounts.
- Enhanced Maternity/ Paternity/ Adoption Pay.
- Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
- #J-18808-Ljbffr
Co-ordinator in Horsham employer: Carers Support West Sussex
Join a dedicated team at Carers Support West Sussex, where we prioritise the financial wellbeing of unpaid carers in a supportive and collaborative environment. With flexible working options, generous annual leave, and a strong commitment to professional development, this role offers a meaningful opportunity to make a positive impact on the lives of those who care for others. Our home-based position allows you to work closely with local communities while enjoying the benefits of a balanced work-life dynamic.
Contact Details:
Carers Support West Sussex Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Co-ordinator in Horsham
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Carers Support West Sussex!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Carers Support West Sussex that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Co-ordinator in Horsham
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Carers Support West Sussex. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Carers Support West Sussex.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Carers Support West Sussex!
How to prepare for a job interview at Carers Support West Sussex
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Carers Support West Sussex resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Co-ordinator position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
