CoEL is seeking a confident, friendly all-rounder who enjoys people and variety. You will be a resourceful and organised person ready to join a small administration team at Carers of East Lothian. You will help to support unpaid carers and professionals with accessing the information and support they need.
What you’ll be doing
- Answering our central telephone line, welcoming visitors and responding to enquiries.
- Listening, gathering key information, registering carers and processing referrals.
- Managing our shared inbox, maintaining accurate records in CharityLog and helping with appointments, events and day-to-day office administration.
- Working closely with our experienced Admin Officer to maintain the smooth running of our office.
What you’ll bring
- Excellent communication and listening skills, warmth, confidence and empathy.
- Strong organisational skills, attention to detail and adapt when priorities change.
- A proactive, curious approach, happy to ask questions, find answers and solve problems.
- Good Microsoft 365 skills, especially Outlook, Word and Excel, plus enthusiasm for learning new systems.
- Comfortably in your ability to work autonomously, whilst being a strong team player.
You do not need previous experience working with carers. We provide training on our services, referral pathways and systems. You’ll focus on the administration role first, with routine finance duties introduced gradually after probation, with support.
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Admin & Finance Assistant employer: Carers of East Lothian
Carers of East Lothian is an exceptional employer that prioritises the well-being of both its staff and the community it serves. With a strong commitment to safeguarding and confidentiality, employees enjoy a supportive work culture that fosters personal and professional growth through meaningful engagement with local hospitality partners. Working in this role not only offers the chance to make a real difference in the lives of carers but also provides opportunities for impactful reporting and collaboration within a dedicated team.
