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- Tasks: Support unpaid carers by providing advice, assessments, and personalised support plans.
- Company: Join Carers First, a charity dedicated to empowering unpaid carers in Croydon.
- Benefits: Enjoy 26 days annual leave, paid carers leave, and high-quality training.
- Why this job: Make a real impact in people's lives while supporting those who care for others.
- Qualifications: Experience in health or social care, strong communication skills, and a passion for helping others.
- Other info: Be part of a values-driven team committed to meaningful change.
The predicted salary is between 30000 - 42000 £ per year.
This is a rewarding frontline role supporting unpaid carers across Croydon, helping them access the information, advice and practical support they need to maintain their wellbeing and continue in their caring role. As a Carer Support Adviser, you'll work directly with carers to understand their needs, carry out statutory assessments, and co-produce personalised support plans that genuinely make a difference. You'll also help raise the profile of carers locally and strengthen support through partnership working.
Responsibilities
- Work one-to-one with carers to explore their needs and build personalised, strengths-based support plans.
- Complete statutory carer assessments under the Care Act 2014.
- Provide advice, emotional support and practical guidance across a range of settings.
- Facilitate group activities that build confidence, connection and peer support.
- Help carers access local services, grants and wellbeing opportunities.
- Work with partners and community organisations to improve support across Croydon.
This is a fantastic opportunity for someone who wants to make a real impact, support people at pivotal moments in their lives and be part of a team that truly puts carers first. You are someone who thrives on helping others, building relationships and making a tangible difference.
Qualifications & Experience
- Experience supporting adults in health, social care, community or similar settings (or transferable experience through volunteering or personal caring roles).
- Strong communication skills, with the ability to listen, empathise and record information sensitively.
- Confidence in using digital systems and managing casework.
- An understanding of carers' needs and the challenges they face.
- Aware of safeguarding and a commitment to safe, inclusive and person-centred practice.
- A collaborative, flexible and positive approach to teamwork and problem-solving.
- Most importantly, you're passionate about ensuring carers feel seen, supported and valued.
Benefits
- 26 days annual leave (increasing with service)
- Paid carers leave
- Staff discount scheme
- Employee assistance programme
- Benenden Healthcare
- High-quality training and development to help you grow in your role and career
Carer Support Adviser in London employer: Carers First
Contact Detail:
Carers First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Carer Support Adviser in London
✨Tip Number 1
Network like a pro! Reach out to people in the caring community, attend local events, and connect with organisations that support carers. Building relationships can open doors to opportunities you might not find online.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for supporting carers shine through. Share personal stories or experiences that highlight your commitment to making a difference.
✨Tip Number 3
Prepare for interviews by researching the organisation and understanding their values. Tailor your responses to show how your skills and experiences align with their mission to support unpaid carers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Carer Support Adviser in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting carers shine through. We want to see how much you care about making a difference in their lives, so share any personal experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who understands the challenges carers face, so connect your background to the role and show us why you’re the perfect fit.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Carers First.
How to prepare for a job interview at Carers First
✨Know Your Carers
Before the interview, take some time to research the challenges unpaid carers face. Understanding their needs will help you demonstrate your empathy and ability to support them effectively.
✨Showcase Your Experience
Be ready to discuss your previous experience in health, social care, or community settings. Use specific examples that highlight your skills in communication, assessment, and support planning to show how you can make a difference.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of situations where you've successfully supported someone in need and be prepared to explain your thought process.
✨Emphasise Teamwork
Collaboration is key in this role. Be sure to share examples of how you've worked with others to achieve common goals. Highlight your flexible and positive approach to teamwork, as this will resonate well with the interviewers.
