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- Tasks: Lead and inspire teams to support unpaid carers through innovative services.
- Company: Carers First is a charity dedicated to improving the lives of unpaid carers.
- Benefits: Enjoy 26 days annual leave, flexible working, and a supportive workplace culture.
- Why this job: Make a real impact in the community while growing your career in a vibrant environment.
- Qualifications: Passion for supporting carers and experience in management roles are essential.
- Other info: Join a committed team and help shape the future of carer support.
The predicted salary is between 48000 - 72000 £ per year.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that material difference in carer’s lives. We live and work through our values, and we have an ambitious strategy to scale our reach, support and impact for carers, working in collaboration and partnership with a range of statutory, voluntary and commercial organisations.
About This Role
As a Director of Services you will:
- Lead, inspire and manage Carers First Community, Helpline and Volunteer Services providing visible leadership and promoting a positive, inclusive culture.
- Refine and develop existing services and develop and mobilise new services/contracts; evidencing outcomes and impact.
- Ensure the highest level of safeguarding practices are in place.
- Drive a culture of continuous learning, nurturing talent, building on strengths and promoting innovation.
- Enable managers to work proactively in coproduction with carers to plan, develop and review services.
- Forge and sustain strong, positive and productive partnerships with Commissioners, partner organisations, funders and key stakeholders.
- Work as a member of the Senior Leadership Team in shaping and delivering our ambitious strategy.
We are looking for passionate people who are committed to the overall aims and objectives of the charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How To Apply
To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Candidates must clearly write how they meet each requirement in the person specification to progress their application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process
The closing date for applications is 5pm on 13 April 2025. There will be a two stage process. Candidates who have fully evidenced they meet the requirements of the Person Specification to a satisfactory standard will be long listed and invited to Stage 1.
Stage 1: Week commencing 21 April 2025 - informal online meeting with the Chief Executive to discuss their application. Following the informal meeting, successfully shortlisted candidates will then progress to Stage 2:
Stage 2: Week commencing 28 April and 5 May 2025 - formal face-to-face interview with the Chief Executive and Trustees. As part of the formal interview, candidates will be required to give a presentation, and details will be provided in advance.
Director of Services employer: Carers First
Contact Detail:
Carers First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Services
✨Tip Number 1
Familiarise yourself with Carers First's mission and values. Understanding their commitment to supporting unpaid carers will help you align your leadership style and vision with theirs, making you a more appealing candidate.
✨Tip Number 2
Network with professionals in the non-profit sector, especially those involved with carer services. Building relationships with key stakeholders can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience in developing and managing services. Be ready to share specific examples of how you've driven innovation and improvement in previous roles, as this will demonstrate your capability to refine and develop services at Carers First.
✨Tip Number 4
Research current trends and challenges in the charity sector, particularly those affecting unpaid carers. Being knowledgeable about these issues will show your commitment to the role and your ability to contribute to Carers First's strategic goals.
We think you need these skills to ace Director of Services
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Director of Services position. Tailor your application to highlight how your experience aligns with their needs.
Address the Person Specification: Make sure to clearly articulate how you meet each requirement in the person specification. Use specific examples from your past experiences to demonstrate your qualifications.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting unpaid carers and your commitment to the charity's values. Explain why you want to work with Carers First and how you can contribute to their mission.
Prepare for the Interview: Anticipate questions related to leadership, service development, and partnership building. Prepare a presentation as required for the formal interview, ensuring it showcases your vision for the role and your strategic thinking.
How to prepare for a job interview at Carers First
✨Understand the Charity's Mission
Before your interview, make sure you thoroughly understand Carers First's mission and values. Familiarise yourself with their work and how they support unpaid carers. This will help you demonstrate your passion for the role and align your answers with their objectives.
✨Prepare for Leadership Questions
As a Director of Services, you'll need to showcase your leadership skills. Prepare examples from your past experiences where you've successfully led teams, managed projects, or driven change. Be ready to discuss how you inspire and motivate others, especially in a charity context.
✨Showcase Your Collaborative Skills
Collaboration is key in this role, so be prepared to discuss how you've built and maintained partnerships in previous positions. Think of specific examples where you've worked with various stakeholders, including statutory, voluntary, and commercial organisations, to achieve common goals.
✨Practice Your Presentation
Since you'll be required to give a presentation during the formal interview, practice is essential. Make sure you understand the topic well and can convey your ideas clearly and confidently. Use visuals if appropriate, and anticipate questions that may arise from your presentation.
