Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and innovate high-quality support services for unpaid carers in Croydon.
- Company: Join Carers First, a charity dedicated to empowering unpaid carers.
- Benefits: Enjoy 26 days annual leave, flexible working, and comprehensive health benefits.
- Why this job: Make a real difference in the lives of carers while growing your career.
- Qualifications: Experienced leader with strong communication and team management skills.
- Other info: Be part of a vibrant, diverse, and inclusive workplace focused on collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
The Service Manager will provide strategic leadership in the development and delivery of an innovative, high-quality service for carers across Croydon. Work collaboratively with carers and colleagues, the role will drive continuous learning, service improvements, and strong partnership engagement to ensure that carers receive meaningful and responsive support.
About you
A dedicated and experienced leader with a passion for making a tangible difference in the lives of carers. Proven ability to manage and inspire teams, you thrive in a dynamic environment where innovation and collaboration are key. Strong communication skills enable you to build strategic partnerships and work effectively with stakeholders to drive positive change. A commitment to continuous learning and service excellence, you ensure that carers receive the support they need to lead fulfilling lives. We are looking for passionate people who are committed to the overall aims and objectives of the Charity.
Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application. Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
With a closing date of 15 February 2025 all successfully shortlisted candidates will be invited to a face-to-face meeting with an interview panel, on 24 February 2026. During the interview, candidates will also be required to give a 15-minute presentation, and details will be provided in advance. Please allow one hour for the interview process.
Carers First is an Equal Opportunities Employer.
Locations
Service Manager in Croydon, London employer: Carers First
Contact Detail:
Carers First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Croydon, London
✨Tip Number 1
Get to know Carers First and their mission! Research the charity's values and recent projects. This will help you tailor your approach during interviews and show that you're genuinely passionate about making a difference for carers.
✨Tip Number 2
Practice your presentation skills! Since you'll need to give a 15-minute presentation during the interview, rehearse in front of friends or family. Make sure you can clearly communicate your ideas and how they align with Carers First's goals.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and expectations. This could give you an edge in understanding what they value in a Service Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Carers First and making a real impact in the lives of carers.
We think you need these skills to ace Service Manager in Croydon, London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting carers shine through. We want to see how much you care about making a difference in their lives, so share your personal experiences or motivations that drive you to apply for this role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. We’re looking for specific examples of how you've managed teams or driven service improvements, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that directly address the requirements in the Personal Specification. Avoid fluff and focus on what makes you the perfect fit for the Service Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you have all the necessary information at your fingertips. Plus, it shows you’re keen to join our team at Carers First!
How to prepare for a job interview at Carers First
✨Know Your Values
Before the interview, take some time to familiarise yourself with Carers First's values: positive, collaborative, and ambitious. Think of examples from your past experiences that demonstrate how you embody these values. This will show the panel that you align with their mission and culture.
✨Prepare for the Presentation
Since you'll need to give a 15-minute presentation, make sure you understand the topic thoroughly. Structure your presentation clearly, using engaging visuals if possible. Practice in front of friends or family to get comfortable with your delivery and timing.
✨Showcase Your Leadership Skills
As a Service Manager, your ability to manage and inspire teams is crucial. Prepare specific examples of how you've successfully led teams in the past, focusing on collaboration and innovation. Highlight any challenges you faced and how you overcame them to drive positive change.
✨Engage with the Panel
During the interview, remember that it's a two-way street. Ask insightful questions about the role and the organisation. This not only shows your interest but also helps you gauge if this is the right fit for you. Engaging with the panel can leave a lasting impression.
