Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead quality assurance initiatives and ensure top-notch customer service across branches.
- Company: Dynamic health and social care organisation focused on person-centred support.
- Benefits: Competitive salary, career development, and the chance to make a real difference.
- Why this job: Be a key player in improving care standards and supporting vulnerable individuals.
- Qualifications: Experience in health and social care management with strong leadership skills.
- Other info: Opportunity to travel and engage directly with clients and teams.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a hands-on Quality Assurance Manager who is confident leading with branch audits, customer service, complaints and safeguarding matters.
You will use your experience and expertise to develop, actively lead and support our branches with quality improvement, risk management, and striving for a high standard of customer service and compliance. With outstanding people management skills, a person-centred approach and knowledge of CQC regulations and local authority guidelines, you must have the ability to build effective relationships with the teams, our clients and external Health Care Professionals.
Essential Criteria:- Experienced in caring for older people, learning disabilities, mental health, autism and other complex needs.
- A capable and confident person with the drive and passion to ensure person-centred care and support to the individuals receiving care and support.
- Confident in your knowledge of CQC Regulations and Compliance.
- Hands-on motivator, positive attitude and team player.
- Completed Health and Social Care Level 5 or RMA or equivalent.
- Unflappable and able to deal with pressured situations maturely and calmly.
- Well organised, good communicator and familiar with Outlook, Excel, Word and Roster/ECM Systems.
- At least 2 years management experience in Health & Social Care sector.
- Happy to travel to our locations which will include when needed to Oxford, Brighton, Burgess Hill, London and Bromley.
- Someone who is driven and passionate enough to understand that a successful leader is not always in the office and is happy to meet clients and motivate staff in the field as well.
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. We endeavour to respond to shortlisted candidates within 3 working days. Please note due to timescale to fill this vacancy, we cannot open this up to overseas candidates or individuals requiring sponsorship.
Quality Assurance Manager employer: Carepoint Services Limited
Contact Detail:
Carepoint Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to quality assurance and compliance. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your hands-on experience! When you get the chance to chat with potential employers, highlight your practical skills in managing audits, customer service, and safeguarding matters. Real-life examples will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that Quality Assurance Manager role!
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in quality assurance and management within the health and social care sector. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality assurance and how your person-centred approach can make a difference. We love seeing genuine enthusiasm for the role!
Showcase Relevant Experience: When detailing your experience, focus on your hands-on management skills and any specific instances where you've led quality improvement initiatives. We’re looking for someone who can demonstrate their ability to handle complaints and audits effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Carepoint Services Limited
✨Know Your CQC Regulations
Make sure you brush up on your knowledge of CQC regulations and local authority guidelines. Being able to discuss these confidently will show that you’re not just familiar with the rules, but that you can apply them in real-world scenarios.
✨Showcase Your People Skills
As a Quality Assurance Manager, your ability to build relationships is key. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. This will demonstrate your people management skills and person-centred approach.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to quality improvement and risk management. Think through your responses ahead of time, focusing on how you would handle complaints or safeguard matters effectively.
✨Demonstrate Your Passion
Let your passion for providing high-quality care shine through during the interview. Share stories that highlight your commitment to person-centred care and how you’ve motivated staff in challenging situations. This will resonate well with the interviewers.