Care Coordinator
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We are a compassionate and professional domiciliary care company dedicated to providing high-quality care and support to individuals in their own homes. Our team is committed to enhancing the lives of our clients while maintaining a strong foundation of operational excellence. We are looking for a Care Coordinator to join our team and play a vital role in ensuring the smooth running of our office.
About this role
Location: Belfast
Salary: Up to £29,434 per annum, excluding monthly and annual bonuses, as well as private health insurance
Hours: full time flexible working required around shift patterns mon-fri, 9am – 5.30pm to include one evening a week 1pm-9pm and 1 early morning 7am-3pm (occasional weekends Sat or Sun 0700-1500 or 1200-2000, one in two)
Post will initially be based in Bangor head office for training.
Principal responsibilities
· Answering all incoming telephone enquiries.
· Processing new service user referrals.
· Preparing appropriate documentation for Field Care Supervisors.
· Permanent allocation of Care & Support Workers to all service user visits and ensuring all visits are covered.
· Maintaining computer systems up to date at all times.
· Ensuring all customer and Care & Support Worker documentation and electronic records are kept up to date at all times.
· To work closely with the Field Care Supervisors.
· To ensure compliance with all office systems and procedures.
· Production of reports and management information as required.
Additional Information:
Essential: Good communication skills, good knowledge of use of Microsoft Office packages, ability to work under pressure, excellent organisation skills.
Desirable: Experience within the care industry, experience in developing rotas. Knowledge of the North Down area.
Closing Date: 5th November 2026
What you will need
Required criteria
- Good communication skills, good knowledge of use of Microsoft Office packages, ability to work under pressure, excellent organisation skills.
Desired criteria
- Experience within the care industry, experience in developing rotas. Knowledge of the North Down area.
Care Coordinator in Bangor employer: Caremark
Caremark Winchester and Eastleigh is an exceptional employer dedicated to providing high-quality care while fostering a supportive and inclusive work environment. With nearly 16 years of experience, we offer flexible working hours, competitive pay, and opportunities for career advancement, including NVQ qualifications in Health and Social Care. Our commitment to employee well-being is reflected in our open-door policy and various benefits, making us a rewarding place to work for those passionate about making a difference in their community.
