At a Glance
- Tasks: Coordinate care for vulnerable adults and manage care assistant schedules.
- Company: Caremark Lambeth, a leading homecare provider in the community.
- Benefits: Competitive salary, training opportunities, pension, and 28 days holiday.
- Other info: Join a supportive team with excellent career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Previous experience as a Care Coordinator and strong communication skills.
The predicted salary is between 23000 - 26000 £ per year.
Location: Lambeth
Salary: 23,000 - 26,000
Hours: 42
Benefits:
- Competitive Salary
- Training opportunities and career progression
- Pension
- 20 days holiday plus 8 days bank holidays
- Supportive team and manager
Caremark Lambeth is a professional homecare provider supporting individuals in the borough of Lambeth and surrounding area. We offer our customers a high-quality level of care and support in the comfort of their own homes with our dedicated team supporting vulnerable adults and people with learning disabilities.
Services provided include:
- Personal Care
- Respite Care
- Live in Care
- Dementia and Alzheimer's Care
- Companionship
- Medication Assistance
- Shopping and Meal preparation
- Domestic Duties
- Social Activities
We are currently looking to recruit an experienced Care Coordinator to join our team. This is an office-based position which includes performing many of the associated admin duties like managing care/customer files, producing compliance documents and occasionally being on-call on a scheduled rota basis. You will liaise with healthcare professionals, care assistants, customers and their families to provide excellent standards of care and support with skilled and experienced teams of Care Assistants.
Reports to: Care Manager
Summary of role:
To ensure all customer visits are allocated, to recruit suitable Care Assistants and to maintain appropriate office procedures.
Principal responsibilities:
- Answering all incoming telephone enquiries.
- Implementation of thorough recruitment and vetting procedures of all Care Assistants.
- Processing new customer referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Permanent allocation of Care Assistants to all customer visits and ensuring all visits are always covered.
- Administration of all Individual Care & Support Agreements.
- Maintaining customer and Care Assistant office files and ensuring that they are always up to date.
- Maintaining computer system up to date at all times.
- Ensuring all customers and Care Assistant documentation and electronic records are kept up to date at all times.
- Ensuring all other records are kept up to date.
- Working closely with the Field Care Supervisor.
- Ensuring compliance with all office systems and procedures.
- Assistance with wages and invoice processing.
- Production of reports and management information as required.
Care Coordinator Skills & Attributes:
- Strong communicator who’s fluent in English (both written and spoken)
- Friendly telephone manner
- Good negotiation skills
- Ability to work under pressure and multi-task
- Strong organisational and time management skills
- Ability to work to deadlines & take direction
- Be able to think fast on their feet and make quick decisions
- Compassionate and caring
- Candidate MUST have previous experience as a Care Coordinator.
Care Coordinator employer: Caremark UK Ltd
Caremark Lambeth is an exceptional employer, offering a supportive work culture where team collaboration and professional growth are prioritised. With competitive salaries, comprehensive training opportunities, and a commitment to employee well-being, we ensure that our Care Coordinators thrive in their roles while making a meaningful impact in the lives of vulnerable individuals in the Lambeth community.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Caremark UK Ltd for the Care Coordinator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Caremark UK Ltd, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Caremark UK Ltd, and how you can make a difference!
How to prepare for a job interview at Caremark UK Ltd
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Caremark UK Ltd.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Caremark UK Ltd appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Caremark UK Ltd supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
