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For Companies At a Glance
- Tasks: Coordinate care services, support customers and manage operations in a fast-paced environment.
- Company: Join a passionate team dedicated to delivering exceptional care.
- Benefits: Flexible hours, supportive team culture, and opportunities for personal growth.
- Other info: Dynamic role with varied tasks and the chance to learn every day.
- Why this job: Make a real difference in people's lives while developing your organisational skills.
- Qualifications: Strong organisational skills and a positive attitude; care experience is a plus.
The predicted salary is between 24000 - 30000 £ per year.
Are you highly organised, calm under pressure and passionate about delivering exceptional care? We’re looking for a Care Co‑ordinator to join our team and play a vital role in the smooth, safe and effective running of our care services. This is a fast‑paced, varied position where no two days are the same. You’ll be at the heart of our operations, supporting customers, care assistants and the wider team to ensure high‑quality care is delivered every day.
What You’ll Do
- Customer & Service Support
- Handle all incoming telephone enquiries with professionalism and warmth.
- Process new customer referrals, update trackers and input details into Access People Planner.
- Support customers by managing medication reorders with their GP surgeries.
- Carry out customer telephone monitoring to help maintain service quality.
- Respond quickly and effectively to emergencies.
- Care Operations
- Assist the Care Co‑ordinator with rota creation, allocation and covering visits when required.
- Ensure all electronic records are accurate, up to date and compliant.
- Provide support across different areas of the business as needed.
- Participate in the on‑call rota, including some weekends.
- Cover care calls when needed.
- Recruitment & Compliance
- Attract and recruit new care assistants.
- Conduct annual DBS checks to ensure regulatory compliance.
- Complete annual vehicle declarations and support fleet/eBike management.
- Complete regular first aid box checks.
- General Office Duties
- Follow company systems and procedures to maintain a safe, organised and compliant environment.
- Lone working may occasionally be required.
About You
You will thrive in this role if you are:
- Highly organised with strong attention to detail
- Confident using digital systems
- Able to prioritise effectively in a busy environment
- A clear communicator with a professional and empathetic manner
- A team player who is also comfortable working independently
- Calm, resilient and solution‑focused when challenges arise
- Experience in the care sector or scheduling/co‑ordination roles is beneficial, but a positive attitude and willingness to learn are just as important.
Care Coordinator in Bognor Regis employer: Caremark Pulborough
Contact Detail:
Caremark Pulborough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Bognor Regis
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to care coordination. Think about how you’d handle emergencies or manage customer queries, and be ready to share your experiences.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed multiple tasks or handled pressure in previous roles. This will demonstrate that you’re the calm, organised person we need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Care Coordinator in Bognor Regis
Some tips for your application 🫡
Show Your Organisational Skills: As a Care Coordinator, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything in order. Use examples from your past experiences to show us how you’ve handled busy environments.
Communicate Clearly: We love clear communication! When writing your application, be professional yet warm. Show us your empathetic side and how you can connect with others, as this role is all about supporting customers and the team.
Highlight Your Problem-Solving Skills: In a fast-paced role like this, challenges will pop up. Let us know how you've tackled issues in the past. Share specific examples that demonstrate your calmness and resilience under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Caremark Pulborough
✨Show Your Organisational Skills
As a Care Coordinator, being organised is key. Prepare for the interview by bringing a well-structured portfolio that showcases your previous experience in managing schedules or coordinating care services. This will demonstrate your ability to handle the fast-paced nature of the role.
✨Communicate with Warmth
Since you'll be handling customer enquiries, practice responding to common questions with a friendly and professional tone. Role-play with a friend to ensure you come across as calm and empathetic, which is crucial for this position.
✨Familiarise Yourself with Digital Systems
Get comfortable with any digital tools mentioned in the job description, like Access People Planner. If possible, do a bit of research on similar systems so you can discuss your tech-savviness during the interview. This shows you're proactive and ready to hit the ground running.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle emergencies or challenging situations. Think of specific examples from your past experiences where you remained calm under pressure and found effective solutions. This will highlight your resilience and problem-solving skills.