As a Team Leader at Caremark Pulborough and Horsham you will play a key frontline leadership role, ensuring that high-quality, person-centred care is consistently delivered to customers. You will carry out care reviews, needs assessments, and risk assessments , creating tailored care plans that reflect each individual’s preferences and support requirements. Our Team Leaders spend most of their time out in the field, observing care delivery, mentoring Care Assistants, and ensuring services remain safe, compliant, and aligned with Caremark’s standards. You will also act as the go‑to support for carers, solving problems, maintaining documentation, and responding to emergencies or urgent situations when needed. This role also involves coordinating with office staff, monitoring service quality, and ensuring all care provided meets regulatory expectations, including CQC standards and safeguarding protocols. Ultimately, Field Care Supervisors support both customers and care teams, helping maintain exceptional care across Pulborough and Horsham. Working Hours This role operates on a two-week rota. Week 1: 06:00–14:00 Monday to Friday, weekend off. Week 2: 14:00–22:00 on Monday, Wednesday and Thursday, with on-call cover on Saturday and Sunday from 06:00–22:00 for emergency calls, urgent visits and routine FCS duties. Full-time 40 hours per week. You may occasionally be asked to provide weekday on-call cover (17:00–22:00) we needed. Our Expectations of You We’re looking for someone who is values-driven, an excellent communicator, highly motivated, and well-organised, with strong leadership skills and a genuine passion for delivering high-quality, efficient care. At least 2 years’ experience in a care setting (home care preferred) Minimum of Level 3 Health
Team Leader | Pulborough | Horsham | Full Time employer: Caremark Pulborough & Horsham
Caremark is an exceptional employer that prioritises the wellbeing and development of its staff, fostering a supportive and family-centred work culture. With ongoing training, employee recognition programmes, and excellent career progression opportunities, team members are empowered to grow while making a meaningful impact in the lives of those they care for. Located across the UK, Caremark offers a warm and inclusive environment where every employee is valued and appreciated for their contributions.
Contact Details:
Caremark Pulborough & Horsham Recruitment Team
