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- Tasks: Lead and coordinate high-quality home care services for diverse clients.
- Company: Join Caremark, an award-winning home care provider with a compassionate mission.
- Benefits: Enjoy competitive salary, vacation, wellness programs, and career development opportunities.
- Why this job: Make a real difference in people's lives while growing your career in care.
- Qualifications: NVQ/QCF Level 3 in Health & Social Care and 2 years of experience required.
- Other info: Be part of a supportive team dedicated to excellence in home care.
The predicted salary is between 25000 - 26000 £ per year.
Salary: £30,000 - £31,500 per annum (depending on experience)
Hours: 37.5 hrs per week
Job Purpose
The Senior Care Coordinator plays a pivotal role in the effective delivery of high-quality domiciliary care services. You will be responsible for coordinating care packages, engaging with the care coordinator/supervisor team and care staff, ensuring that services are delivered safely, compassionately, and in line with RQIA standards and company policies. This role combines leadership, care planning, rota management, and close collaboration with service users, families, and multidisciplinary professionals.
Key Responsibilities
- Care Coordination & Service Delivery
- Coordinate and oversee domiciliary care packages to ensure continuity and quality of care
- Allocate care workers appropriately based on availability and service user needs
- Ensure care plans, risk assessments, and reviews are completed, updated, and implemented effectively
- Respond promptly to changes in service user needs, emergencies, and staffing issues
- Leadership & Supervision
- Provide day-to-day leadership and support to Care Coordinators and Care Workers
- Assist with induction, mentoring, and ongoing supervision of staff
- Support performance management, including addressing concerns and promoting best practice
- Act as a senior point of contact in the absence of the Care Manager
- Compliance & Quality Assurance
- Ensure services comply with RQIA regulations, Minimum Care Standards, and safeguarding requirements
- Support audits, inspections, and quality improvement initiatives
- Maintain accurate records, reports, and electronic care management systems
- Promote a culture of dignity, respect, and person-centred care
- Communication & Stakeholder Engagement
- Build strong relationships with service users, families, Trusts, and healthcare professionals
- Handle enquiries, concerns, and complaints professionally and sensitively
- Participate in care reviews and multidisciplinary meetings where required
- Operational Support
- Assist with rota planning, on-call cover, and contingency planning
- Support recruitment and retention initiatives
- Contribute to service development and operational improvements
Essential Criteria
- NVQ/QCF Level 3 in Health & Social Care
- Minimum of 2 years experience in domiciliary care
- Strong knowledge of RQIA regulations and safeguarding procedures in Northern Ireland
- Excellent organisational, communication, and leadership skills
- Competent IT skills (care management systems, rostering, Microsoft Office)
- Full UK driving licence and access to a vehicle
Desirable Criteria
- NVQ/QCF Level 4 or 5 in Health & Social Care or Leadership for Care Services
- Experience of coordinating a team working with Health & Social Care
- On-call management experience
- Knowledge of Trust reporting processes
Personal Attributes
- Compassionate, professional, and person-centred
- Calm under pressure with strong problem-solving skills
- Confident decision-maker with a supportive leadership style
- Flexible and adaptable to the needs of the service
About The Company
Our mission is simple: To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for. Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too. Caring for and supporting others runs through the very heart of Caremark.
Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community. We have over 7,000 customers throughout the UK.
Company Culture
Caremark has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK. Our journey has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance.
Company Benefits
- Vacation
- Paid time off
- Retirement plan and/or pension
- Office perks
- Employee development programs
- Gym membership or wellness programs
- Pet friendly offices
Senior Care Coordinator in Belfast employer: Caremark NI
Contact Detail:
Caremark NI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Care Coordinator in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination and leadership. Think about your past experiences and how they align with the role of a Senior Care Coordinator. Confidence is key!
✨Tip Number 3
Showcase your passion for care! During interviews, share stories that highlight your compassion and problem-solving skills. Employers love to see genuine enthusiasm for the role and the impact you can make.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for dedicated individuals who want to make a difference in the lives of others.
We think you need these skills to ace Senior Care Coordinator in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Care Coordinator role. Highlight your experience in domiciliary care and any leadership roles you've held. We want to see how your skills align with our mission of providing excellent home care!
Showcase Your Compassion: In your application, let your passion for caring shine through! Share examples of how you've made a difference in someone's life or how you've handled challenging situations with empathy. This is key for us at Caremark.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, especially when it comes to your qualifications and experiences relevant to the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Caremark NI
✨Know Your Stuff
Make sure you brush up on RQIA regulations and safeguarding procedures. Being well-versed in these areas will show that you’re serious about delivering high-quality care and can handle the responsibilities of a Senior Care Coordinator.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or coordinated care packages in the past. Highlight your ability to mentor and support staff, as this role requires strong leadership and communication skills.
✨Be Person-Centred
Demonstrate your compassionate approach to care during the interview. Share stories that reflect your commitment to person-centred care and how you’ve made a difference in service users' lives.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and their approach to care. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
