At a Glance
- Tasks: Coordinate care services and ensure high-quality support for customers.
- Company: Join a supportive team dedicated to making a difference in people's lives.
- Benefits: Competitive salary, 28 days holiday, pension scheme, and ongoing training.
- Why this job: Make a real impact while developing your career in a rewarding environment.
- Qualifications: Experience in care coordination and strong organisational skills required.
- Other info: Enjoy team-building activities and employee recognition schemes.
The predicted salary is between 36000 - 60000 £ per year.
Location: Sutton
Salary: Competitive
Hours: Full Time
Benefits:
- Competitive salary
- 28 days paid holiday (including bank holidays)
- Pension scheme
- Ongoing training and professional development opportunities
- Supportive and friendly team environment
- Opportunities for career progression within the company
- Paid mileage or travel allowance (if applicable)
- Employee recognition and reward schemes
- Access to employee wellbeing support
- Staff events and team-building activities
- Referral bonus scheme
About the Role
We are seeking a compassionate, organised, and proactive Care Coordinator to join our dedicated team. In this vital role, you will be responsible for managing and coordinating high‑quality care services to ensure our customers receive person‑centred support that promotes independence, dignity, and well‑being. This is an office‑based job in Sutton, Surrey.
Key Responsibilities:
- Coordinate and schedule care visits in line with customer care plans, ensuring continuity and consistency of care.
- Act as the main point of contact for care staff and customers regarding rota changes, customer updates, and day‑to‑day support.
- Liaise closely with care workers, customers, families, and other professionals to ensure smooth delivery of services.
- Monitor and review care plans, conducting regular quality assurance visits and spot checks.
- Support with the recruitment, onboarding, and training of care staff.
- Participate in the on‑call rota to provide out‑of‑hours support as needed.
- Maintain accurate records and ensure compliance with CQC regulations and company policies.
About You:
- Previous experience in a care coordination or scheduling role, ideally within domiciliary care or a similar environment.
- Excellent organisational and time‑management skills.
- Strong communication and interpersonal abilities.
- A genuine passion for delivering high‑quality care.
- Proficiency in using care management systems and Microsoft Office.
- Ability to work under pressure and adapt to a fast‑paced environment.
What We Offer:
- A supportive and friendly team environment.
- Opportunities for training, development, and career progression.
- Competitive salary and benefits package.
- Rewarding work where you can make a real difference in people’s lives.
Contact: sutton@caremark.co.uk
Sutton: Care Coordinator employer: Caremark Ltd
Contact Detail:
Caremark Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sutton: Care Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your passion for care! During interviews, share specific examples of how you've made a difference in someone's life. This will help you stand out as a compassionate candidate who truly cares about delivering high-quality support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Sutton: Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Care Coordinator role. Highlight your organisational skills and any previous care coordination experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering high-quality care and how you can contribute to our supportive team environment. Keep it friendly and professional!
Showcase Your Communication Skills: As a Care Coordinator, strong communication is key. In your application, demonstrate your ability to liaise with various stakeholders, like care staff and customers, to ensure smooth service delivery.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Caremark Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Care Coordinator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Care Coordinator, strong communication is essential. During the interview, demonstrate your interpersonal abilities by engaging with the interviewer. Use clear and concise language, and don’t hesitate to share examples of how you've effectively communicated with care staff, customers, or families in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of specific situations from your past where you successfully coordinated care or resolved conflicts. This will showcase your proactive approach and organisational skills, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team environment, training opportunities, or the company’s approach to care. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.