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- Tasks: Coordinate care visits, recruit staff, and manage client records.
- Company: Join Caremark Ashford & Shepway, a leader in personalised home care.
- Benefits: Enjoy free training, a generous referral scheme, and flexible working options.
- Why this job: Make a real difference in people's lives while being part of a supportive team.
- Qualifications: Organised, adaptable, and customer-focused individuals are encouraged to apply.
- Other info: Full UK driving licence preferred; cyclists and walkers welcome.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
- Support to complete nationally recognised qualifications including yourCare Certificate and NVQs
- Free specialist in-house training
- Generous Refer a Friend scheme
Caremark Ashford & Shepway are part of a national network, who have been delivering home care since . We are proud of our excellent standards in providing personalised quality care in the community.
If you join our extraordinary team, you will be helping to support our customers in a way that respects their dignity and promotes their independence keeping them in the comfort of their own homes.
Being a Care Co-ordinator, you need to be organised, adaptable, personable and consider the needs of our customers first.
As a Caremark Care Co-ordinator, your role will include:
- Ensuring all client visits are allocated
- Helping to recruit suitable Care and Support Workers
- Maintaining appropriate office procedures
- Answering customer enquiries, both new and existing
- Answering all incoming telephone enquiries.
- Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
- Processing new client referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
- Administration of all Individual Care & Support Agreements.
- Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
- Maintaining computer system up to date at all times.
- Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
- Ensuring all other records are kept up to date.
- To work closely with the Field Care Supervisor.
- To ensure compliance with all office systems and procedures.
- Assistance with invoice processing – payments received
- Production of reports and management information as required.
In addition, you will receive:
- Access to our unique communication app
- On Call payments
- Paid Overtime if additional hours are wanted
Full UK driving licensewith access toyour own caris preferred but not essential. Cyclists and walkers are welcome to apply.
Working as a Care Co-ordinator is rewarding and you will become a part of an amazing and supportive team.
Please Note: We do not accept overseas applicants for this role that require sponsorship.
Job Type: Full-time, Permanent, Contracted
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Care Co-ordinator employer: Caremark Ltd
Contact Detail:
Caremark Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Care Co-ordinator. Understanding the nuances of client allocation, recruitment processes, and documentation management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Caremark Ashford & Shepway. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Showcase your organisational and interpersonal skills in any interactions you have with the company. Whether it's during a phone call or an informal chat, demonstrating these qualities can set you apart from other candidates.
✨Tip Number 4
Research the Care Certificate and NVQs relevant to the role. Being knowledgeable about these qualifications shows your commitment to professional development and aligns with the company's focus on training and support.
We think you need these skills to ace Care Co-ordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Care Co-ordinator. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in care coordination or similar roles. Emphasise your organisational skills, adaptability, and any experience you have in supporting clients or managing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing quality care. Mention specific examples of how you've supported clients in the past and how you can contribute to the Caremark team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Caremark Ltd
✨Show Your Organisational Skills
As a Care Co-ordinator, being organised is key. Prepare examples of how you've successfully managed schedules or coordinated tasks in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Emphasise Adaptability
The care sector can be unpredictable, so highlight your adaptability during the interview. Share instances where you've had to adjust plans or respond to unexpected challenges, showcasing your flexibility and problem-solving skills.
✨Demonstrate Personability
Since the role involves interacting with clients and staff, it's important to come across as personable. Practice your communication skills and be ready to discuss how you build rapport with others, ensuring that you convey warmth and empathy.
✨Understand the Company Values
Research Caremark Ashford & Shepway and their commitment to quality care. Be prepared to discuss how your values align with theirs and how you can contribute to maintaining their excellent standards in providing personalised care.
