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- Tasks: Coordinate care by managing enquiries, recruitment, and customer referrals.
- Company: Join a supportive team dedicated to enhancing social care services.
- Benefits: Enjoy a pension, managerial support, and access to professional development courses.
- Why this job: Make a real impact in people's lives while growing your career in a rewarding environment.
- Qualifications: Rostering experience is essential; strong communication skills are a plus.
- Other info: Full-time role with 37.5 hours per week and performance-related bonuses.
The predicted salary is between 30000 - 42000 £ per year.
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Hours: Full time – 37.5 hours per week
Benefits:
- Pension
- Managerial support
- Access to professional development courses
- Company progression
- Performance related bonuses
Principal responsibilities:
- Answering all incoming telephone enquiries related to Social Care.
- Implementing thorough recruitment and vetting procedures for all Care Assistants.
- Processing new customer referrals.
- Assisting with emergency care as needed & holding the Oncall phone intermittently.
- Preparing documentation for Field Care Supervisors.
- Allocating Care Assistants to customer visits and ensuring coverage.
- Administering all Individual Care & Support Agreements.
- Maintaining up-to-date customer and Care Assistant files and records.
- Ensuring compliance with all office systems and procedures.
- Working closely with the Field Care Supervisor and being a good team player.
Note: Rostering experience is essential.
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Care Co-ordinator employer: Caremark Ltd
Contact Detail:
Caremark Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Co-ordinator
✨Tip Number 1
Familiarise yourself with the social care sector and its regulations. Understanding the legal framework and best practices will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in social care. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Highlight your rostering experience in conversations. Be prepared to discuss specific examples of how you've successfully managed schedules and allocated resources in previous roles.
✨Tip Number 4
Demonstrate your teamwork skills during interviews. Share examples of how you've collaborated with colleagues to achieve common goals, as this role requires close cooperation with Field Care Supervisors and other team members.
We think you need these skills to ace Care Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Care Co-ordinator position. Tailor your application to highlight relevant experience, especially in rostering and social care.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in social care, recruitment, and any managerial roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle the responsibilities listed.
Write a Compelling Cover Letter: In your cover letter, express your passion for social care and how your skills align with the role. Mention specific experiences that relate to answering enquiries, processing referrals, and working as part of a team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Care Co-ordinator role.
How to prepare for a job interview at Caremark Ltd
✨Showcase Your Rostering Experience
Since rostering experience is essential for the Care Co-ordinator role, be prepared to discuss your previous experiences in detail. Highlight specific examples of how you managed schedules and ensured coverage, as this will demonstrate your capability to handle the responsibilities of the position.
✨Demonstrate Your Communication Skills
As the role involves answering telephone enquiries and liaising with Care Assistants, it's crucial to showcase your strong communication skills. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively communicated in past roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities, especially in emergency care situations. Think of past experiences where you had to make quick decisions or manage crises, and be ready to explain your thought process and the outcomes.
✨Emphasise Teamwork and Collaboration
The job requires working closely with the Field Care Supervisor and being a good team player. Be prepared to discuss how you have successfully collaborated with others in previous roles, and share examples that highlight your ability to work well within a team environment.
