Care Coordinator
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We are a compassionate and professional domiciliary care company dedicated to providing high-quality care and support to individuals in their own homes. Our team is committed to enhancing the lives of our clients while maintaining a strong foundation of operational excellence. We are looking for a Care Coordinator to join our team and play a vital role in ensuring the smooth running of our office.
About the role
Location: Belfast
Salary: Up to £29,434 per annum, excluding monthly and annual bonuses, as well as private health insurance
Hours: full time flexible working required around shift patterns mon-fri, 9am - 5.30pm to include one evening a week 1pm-9pm and 1 early morning 7am-3pm (occasional weekends Sat or Sun 0700-1500 or 1200-2000, one in two)
Post will initially be based in Bangor head office for training.
Principal responsibilities
- Answering all incoming telephone enquiries.
- Processing new service user referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Permanent allocation of Care & Support Workers to all service user visits and ensuring all visits are covered.
- Maintaining computer systems up to date at all times.
- Ensuring all customer and Care & Support Worker documentation and electronic records are kept up to date at all times.
- To work closely with the Field Care Supervisors.
- To ensure compliance with all office systems and procedures.
- Production of reports and management information as required.
Additional Information:
Essential: Good communication skills, good knowledge of use of Microsoft Office packages, ability to work under pressure, excellent organisation skills.
Desirable: Experience within the care industry, experience in developing rotas. Knowledge of the North Down area.
Closing Date: 5th November 2026
About the company
Whether you're looking to provide excellent home care with a cheery smile, or to receive it, Caremark is here to help.
Required Criteria
- Good communication skills, good knowledge of use of Microsoft Office packages, ability to work under pressure, excellent organisation skills.
Desired Criteria
- Experience within the care industry, experience in developing rotas. Knowledge of the North Down area.
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Care Coordinator in Bangor employer: Caremark Ltd
Caremark is an exceptional employer that prioritises a supportive and values-driven work culture, empowering employees to make a meaningful impact in the home care sector. With a strong commitment to personal development, generous benefits including 33 days of holiday and flexible working hours, and a focus on continuous improvement, Caremark fosters an environment where legal professionals can thrive while upholding high standards across its franchise network.
