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- Tasks: Coordinate care visits, recruit staff, and manage client enquiries.
- Company: Join Caremark Ashford & Shepway, a trusted home care provider since 2005.
- Benefits: Enjoy training support, career progression, and a generous referral scheme.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Organised, adaptable, and customer-focused individuals are encouraged to apply.
- Other info: Full UK driving licence preferred but not essential; cyclists and walkers welcome.
The predicted salary is between 18000 - 27000 £ per year.
Location: Ashford, Kent
Salary: £22,500
Hours: 37.5
Benefits:
- Support to complete nationally recognised qualifications including your Care Certificate and NVQs
- Free specialist in-house training
- Career progression
- Generous Refer a Friend scheme
Caremark Ashford & Shepway are part of a national network, who have been delivering home care since 2005. We are proud of our excellent standards in providing personalised quality care in the community. If you join our extraordinary team, you will be helping to support our customers in a way that respects their dignity and promotes their independence, keeping them in the comfort of their own homes.
Being a Care Co-ordinator, you need to be organised, adaptable, personable and consider the needs of our customers first.
Your Role Will Include:
- Ensuring all client visits are allocated
- Helping to recruit suitable Care and Support Workers
- Maintaining appropriate office procedures
- Answering customer enquiries, both new and existing
Principal Responsibilities:
- Answering all incoming telephone enquiries.
- Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
- Processing new client referrals.
- Preparing appropriate documentation for Field Care Supervisors.
- Permanent allocation of Care & Support Workers to all client visits and ensuring all visits are always covered.
- Administration of all Individual Care & Support Agreements.
- Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
- Maintaining computer system up to date at all times.
- Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
- Ensuring all other records are kept up to date.
- To work closely with the Field Care Supervisor.
- To ensure compliance with all office systems and procedures.
- Assistance with invoice processing – payments received.
- Production of reports and management information as required.
In Addition, You Will Receive:
- Inclusion in our pension scheme
- Access to our unique communication app
- On Call payments
- Paid Overtime if additional hours are wanted
- Full UK driving license with access to your own car is preferred but not essential. Cyclists and walkers are welcome to apply.
Working as a Care Co-ordinator is rewarding and you will become a part of an amazing and supportive team.
Please Note: We do not accept overseas applicants for this role that require sponsorship.
Job Type: Full-time, Permanent, Contracted
Ashford, Kent: Care Co-ordinator employer: Caremark Ltd
Contact Detail:
Caremark Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ashford, Kent: Care Co-ordinator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Care Co-ordinator. Understanding the nuances of client allocation, recruitment processes, and documentation management will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with current or former employees of Caremark Ashford & Shepway. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Showcase your organisational and interpersonal skills in any discussions or interviews. As a Care Co-ordinator, these traits are crucial, so be prepared to share examples from your past experiences that highlight these abilities.
✨Tip Number 4
Research the latest trends in home care and support services. Being knowledgeable about industry standards and practices will not only impress your interviewers but also show your commitment to providing quality care.
We think you need these skills to ace Ashford, Kent: Care Co-ordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Care Co-ordinator. Highlight your organisational skills and adaptability in your application to show you are a good fit for the role.
Tailor Your CV: Customise your CV to reflect relevant experience in care coordination or similar roles. Emphasise any experience with client management, recruitment, or administrative tasks that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing quality care and your commitment to supporting clients. Mention specific examples of how you've demonstrated the qualities they are looking for, such as being personable and organised.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Caremark Ltd
✨Show Your Organisational Skills
As a Care Co-ordinator, being organised is key. Prepare examples of how you've successfully managed schedules or coordinated tasks in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Emphasise Your People Skills
This role requires a personable approach. Be ready to discuss how you’ve built relationships with clients or colleagues. Highlight your communication skills and your ability to empathise with others.
✨Understand the Company Values
Research Caremark Ashford & Shepway and understand their commitment to quality care. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of supporting clients in their homes.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as managing client enquiries or coordinating care staff. Think through potential scenarios and how you would respond effectively, showcasing your problem-solving skills.
