At a Glance
- Tasks: Help manage client bookings and ensure shifts are covered efficiently.
- Company: Established care and childcare agency with a supportive team.
- Benefits: Full training, progression opportunities, and on-site parking.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real difference in the community.
- Qualifications: Organisational skills, attention to detail, and confident communication.
The predicted salary is between 25350 - 25350 £ per year.
Location: Office-based, RG2, Reading
Contract: Full-time / Permanent
Salary: £25,350 per annum
Hours: Monday–Friday, 09:00–17:00
About the Role
We are looking for an organised and reliable Bookings Assistant to join our busy agency team. Working alongside the bookings and office team, you will assist with managing client bookings, contacting agency workers and helping to ensure shifts are covered efficiently. This is a busy and varied role, ideal for someone who enjoys working as part of a team, has good attention to detail and is confident communicating with clients and staff.
Key Responsibilities
- Assist with receiving and processing client booking requests
- Contact agency workers regarding shift availability and requirements
- Assist with allocating suitable staff to bookings
- Confirm shift details with clients and agency workers
- Maintain accurate booking and staff records
- Assist with changes, cancellations and last-minute bookings
- Respond to telephone and email enquiries
- Liaise with the recruitment, compliance and payroll teams
- Provide general administrative support to the bookings team
Essential Skills & Experience
- Good organisational and multitasking skills
- Excellent attention to detail
- Confident communication skills and a professional telephone manner
- Ability to work calmly and effectively in a busy environment
- Good IT skills, including Microsoft Office
- A positive and flexible approach to working as part of a team
Desirable
- Experience in healthcare, social care or a staffing agency
- Previous administration or office-based experience
- Previous experience of bookings, scheduling or coordinating staff
What We Offer
- Full training and support
- Training and progression opportunities
- On-site parking
- A varied and busy office-based role within an established care and childcare agency
How to Apply
Please send your CV and a brief covering statement outlining your suitability for the role. Please note: We do not offer sponsorship.
Bookings Assistant in Reading employer: Careline The Agency For Care Staff
Join our esteemed childcare agency in Farnborough, where we pride ourselves on over 35 years of experience in providing high-quality nursery staff. We offer flexible working hours, a supportive team of consultants, and the opportunity to work in various nursery settings, ensuring that you can grow your skills while making a meaningful impact on children's lives.
Contact Details:
Careline The Agency For Care Staff Recruitment Team