At a Glance
- Tasks: Lead a dedicated team to enhance Careline services and drive growth.
- Company: Join a fast-growing business with over 40,000 connections.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Be part of a supportive team focused on operational excellence.
- Why this job: Shape the future of Careline and make a real impact in the community.
- Qualifications: Proven leadership experience and a strategic mindset.
The predicted salary is between 60000 - 70000 £ per year.
Location: Office based role. Ringwood, Hampshire
Reporting to: Managing Director
About the Role
Churchill Estates Management (CEM) is seeking an experienced, commercially minded Director of Careline to shape the future of its Careline service and play a key role in the continued growth of a fast-growing business with over 40,000 connections. This is a newly created position, established in response to the continued growth of the business.
This is a pivotal strategic leadership role with responsibility for developing the Careline proposition, strengthening client and partner relationships, driving service growth and ensuring operational excellence. Working closely with the Managing Director and senior leadership team, you will help set the direction for Careline, identify opportunities for expansion and innovation, and ensure the service continues to deliver outstanding outcomes for customers and external contract partners.
As Director of Careline, you will lead a dedicated team of 40 colleagues responsible for providing 24-hour emergency response, customer support and monitoring services across our portfolio. Just as importantly, you will bring the ambition, energy and strategic mindset needed to work within a fast-growing business, ensuring Careline is positioned for future growth.
Contact Centre Director in Hampshire employer: Careline Support
Churchill Estates Management (CEM) is an exceptional employer, offering a dynamic work environment in Ringwood, Hampshire, where innovation and strategic leadership are at the forefront. As the Director of Careline, you will not only lead a dedicated team but also have the opportunity to shape the future of a rapidly growing service, with ample room for professional development and collaboration with senior leadership. CEM fosters a culture of excellence and ambition, ensuring that every employee is empowered to make a meaningful impact while enjoying a supportive and engaging workplace.
