At a Glance
- Tasks: Design and deliver engaging training programmes for call centre colleagues.
- Company: Join Churchill Estates Management, a supportive and dynamic team in Ringwood.
- Benefits: Enjoy a competitive salary and excellent colleague benefits.
- Other info: Permanent position with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping others succeed in their roles.
- Qualifications: Enthusiastic, knowledgeable, and passionate about training and development.
The predicted salary is between 31500 - 38500 £ per year.
Location: Office based, Ringwood Hampshire
Contract / Hours: Permanent position, 37 hours per week
Package: Competitive salary and excellent Colleague benefits
About the Role
Churchill Estates Management are recruiting for a new Call Centre Trainer to join our Customer Service team based in Ringwood. We are looking for an enthusiastic, engaging, and knowledgeable trainer to play a key role in developing our call centre colleagues. This is an exciting opportunity to take ownership of the onboarding and training journey for new starters, ensuring they have the skills, confidence, and knowledge to deliver an exceptional customer experience from day one.
Working closely with the Customer Service management team, you will design and deliver engaging training programmes covering our systems, processes, products, and customer service standards. You'll also provide ongoing coaching and support to existing team members, helping to continuously develop skills, improve performance, and maintain high-quality customer interactions. If you enjoy helping others succeed, creating engaging learning experiences, and making a real impact on team performance, this could be the perfect role for you.
Your key responsibilities will include:
- Induction...
Call Centre Trainer in Hampshire employer: Careline Support
Churchill Estates Management (CEM) is an exceptional employer, offering a dynamic work environment in Ringwood, Hampshire, where innovation and strategic leadership are at the forefront. As the Director of Careline, you will not only lead a dedicated team but also have the opportunity to shape the future of a rapidly growing service, with ample room for professional development and collaboration with senior leadership. CEM fosters a culture of excellence and ambition, ensuring that every employee is empowered to make a meaningful impact while enjoying a supportive and engaging workplace.
