Contact Centre Director in Southampton

Contact Centre Director in Southampton

Southampton Full-Time 60000 - 70000 Β£ / year (est.) No working from home possible
Careline Support Ltd

At a Glance

  • Tasks: Lead and innovate the Careline service, driving growth and enhancing customer experience.
  • Company: Join a fast-growing business with a strong commitment to care and community.
  • Benefits: Competitive salary, career progression, and a supportive work environment.
  • Other info: Exciting opportunity to influence a key service in a thriving company.
  • Why this job: Shape the future of care services and make a real difference in people's lives.
  • Qualifications: Proven leadership experience and a passion for customer service.

The predicted salary is between 60000 - 70000 Β£ per year.

Location: Office based role. Ringwood, Hampshire

Reporting to: Managing Director

About the Role

Churchill Estates Management (CEM) is seeking an experienced, commercially minded Director of Careline to shape the future of its Careline service and play a key role in the continued growth of a fast-growing business with over 40,000 connections.

Contact Centre Director in Southampton employer: Careline Support Ltd

As a Careline Call Operator at McCarthy House in Ringwood, you'll be part of a compassionate team dedicated to making a real difference in residents' lives. Enjoy competitive pay, extensive training, and a supportive work culture that prioritises your growth and well-being, all while benefiting from a unique 4-on, 4-off shift pattern that allows for ample time off to balance your personal life. With free on-site parking and a contemporary office environment, this role offers not just a job, but a fulfilling career in a rewarding setting.

Careline Support Ltd

Contact Details:

Careline Support Ltd Recruitment Team

We think you need these skills to ace Contact Centre Director in Southampton

Leadership Skills
Commercial Acumen
Strategic Planning
Operational Management
Customer Service Excellence
Team Development
Performance Management