Careline Support Ltd offers a demanding leadership role in a busy UK call centre, driving a supportive team culture and ensuring top performance. You will lead, coach and develop staff, manage rosters, monitor KPIs and act on insights to improve service levels across the 24/7 operation.
The role requires resilience, excellent English communication and a proactive approach to people development with clear progression opportunities within the group.
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Careline Team Lead | 24/7 Call Centre Leadership in Southampton employer: Careline Support Ltd
Churchill Estates Management is an exceptional employer, offering a vibrant work culture in the picturesque location of Ringwood, Hampshire. With a focus on employee development, we provide comprehensive training and growth opportunities, alongside competitive salaries and excellent benefits that ensure our team feels valued and supported in their roles.