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- Tasks: Provide exceptional customer support over the phone during night shifts.
- Company: Dedicated customer support firm with a supportive team culture.
- Benefits: Extensive training, employee benefits, and a positive work environment.
- Why this job: Make a real difference in customers' lives while working flexible hours.
- Qualifications: Excellent customer service skills and ability to stay calm under pressure.
- Other info: Part-time role with opportunities for personal growth and development.
The predicted salary is between 10 - 13 £ per hour.
A dedicated customer support firm in Ringwood seeks personable and diligent individuals for part-time night shifts at their call center. The role involves providing direct telephone support to customers during the night.
Candidates should have:
- Excellent customer service experience
- Great listening skills
- The ability to stay calm under pressure
The company promises extensive training, a supportive team, and various employee benefits. Join us to make a positive difference in our clients' lives.
Night-Shift Call Centre Advisor (28h/wk) Ringwood employer: Careline Support Ltd
Contact Detail:
Careline Support Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night-Shift Call Centre Advisor (28h/wk) Ringwood
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the call centre industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you would handle difficult customers or high-pressure situations. This will show that you’re ready to tackle the night shift challenges head-on!
✨Tip Number 3
Don’t forget to showcase your listening skills! During interviews, demonstrate how you actively listen and respond to questions. This is key in a call centre role where understanding customer needs is crucial.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night-Shift Call Centre Advisor (28h/wk) Ringwood
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've made a positive impact on customers in the past, so share specific examples that showcase your skills!
Stay Calm Under Pressure: Since this role involves night shifts and potentially challenging situations, it’s important to demonstrate your ability to stay calm under pressure. Share any experiences where you’ve successfully handled stressful situations in your application.
Be Personable and Diligent: We’re looking for candidates who are not just skilled but also personable. Let your personality shine through in your written application. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Careline Support Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult customers or resolved issues in the past. This will show that you understand the importance of providing excellent support, especially during night shifts.
✨Demonstrate Your Listening Skills
During the interview, practice active listening. Make sure to nod and respond appropriately to the interviewer’s questions. This not only shows that you’re engaged but also highlights your ability to listen carefully, which is crucial for a call centre role.
✨Stay Calm Under Pressure
Prepare for situational questions that test your ability to remain calm under pressure. Think of scenarios where you had to think quickly or manage stress effectively. Sharing these experiences will demonstrate your capability to handle the demands of a night-shift position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the training process and team dynamics. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to learn more about how you can contribute positively to their clients' lives.
